Office Manager

Office Manager

Morgan Hunter is partnering with a growing firm seeking an experienced, people-focused Office Manager to lead the day-to-day operations of our professional services firm. This is a hands-on leadership position overseeing 11 onsite employees, including paralegals and administrative staff, and working closely with the firm’s Partners.

The ideal candidate is a diplomatic, trustworthy, proactive, and independent leader who builds strong relationships, communicates clearly, sets expectations, and holds employees accountable—without micromanaging.

This is an opportunity for a capable manager to take ownership of the firm's internal operations, build effective systems, develop employees, improve productivity, and work directly with firm leadership on continued growth and success.

Key Responsibilities

• Lead, mentor, and manage a team of 11 employees.
• Establish productivity standards, KPIs, and performance metrics; monitor results and hold employees accountable.
• Monitor workloads, case loads, deadlines, backlogs, and bottlenecks; redistribute work or coordinate outsourcing as needed.
• Provide owners with regular, candid reporting on productivity, financials, and overall office performance.
• Oversee bookkeeping, banking, invoicing, trust accounts, bill payment, and coordination with the firm's accountant.
• Oversee client reporting and establish consistent client intake and maintenance processes.
• Manage recruiting, interviewing, hiring, onboarding, performance management, and, when necessary, termination.
• Develop and maintain efficient workflows, policies, procedures, and documentation.
• Lead brief, productive staff meetings and coordinate regular training and professional development.
• Develop a transparent firmwide calendaring system, including staff schedules, work hours, PTO, and work-from-home oversight.
• Manage vendors, vendor renewals, office supplies, insurance, and routine IT/password administration.
• Participate with ownership in strategic growth planning and operational improvements.
• Help maintain a positive, professional, and comfortable workplace culture while fostering accountability and strong employee relationships.

What We're Looking For:

• Proven management experience overseeing a team.
• Excellent communication and relationship-management skills.
• High integrity, discretion, and trustworthiness.
• Strong organizational and problem-solving abilities.
• Proactive, independent approach with sound judgment.
• Ability to set goals, lead meetings, mentor employees, and manage performance without micromanaging.
• Experience with Microsoft Office, Outlook, QuickBooks, or CollectMax is helpful but not required.