AR Manager

AR Manager

Full-time, on-site leadership role overseeing the complete accounts receivable and credit function. This position is responsible for accurate billing, timely collections, disciplined credit management, and continuous process improvement while leading a high-performing AR team and partnering cross-functionally to support strong cash flow and financial health.

Responsibilities:

• Direct oversight of daily accounts receivable operations, ensuring accuracy, timeliness, and adherence to internal controls

• Leadership, training, and performance management of an AR team, with accountability for workflow efficiency and service levels

• Ongoing evaluation and improvement of team processes, documentation, and controls

• End-to-end ownership of customer invoicing, including preparation, review, distribution, and validation of pricing and terms

• Coordination with sales, customer service, and operations to resolve billing discrepancies and contractual issues

• Maintenance of consistent billing standards across customer accounts and business unit

• Active monitoring of customer balances and payment behavior, with accountability for reducing delinquent accounts

• Development and execution of collection strategies aligned with customer risk profiles

• Management of escalated collection issues, payment negotiations, and dispute resolution

• Establishment and ongoing review of customer credit limits and terms using financial statements, references, and monitoring services

• Continuous assessment of credit risk based on payment history, market conditions, and external credit data

• Authority to place customer accounts on hold or release orders based on credit exposure and policy

• Preparation and analysis of AR aging, collection metrics, and cash flow trends

• Regular reporting to leadership on outstanding balances, risk exposure, and collection performance

• Identification of trends, bottlenecks, and opportunities to strengthen controls and reduce bad debt

Experience:

• Bachelor’s degree in Accounting, Finance, or a related field

• 3–5 years of progressive accounts receivable or finance experience

• Minimum of 2 years in a management role

• Experience leading an accounts receivable team of 9 or more

• Strong background in credit analysis, credit limit determination, and risk assessment

• Advanced Excel skills and strong systems aptitude

• Experience with NetSuite strongly preferred