Call Center Representative

Call Center Representative – Monticciolo Family & Sedation Dentistry

Location: Tampa Bay Area, FL

Employment Type: Full-Time

About Us:

At Monticciolo Family & Sedation Dentistry, we’re dedicated to delivering compassionate, high-quality dental care to patients across Florida. Our team is growing, and we’re looking for a skilled and friendly Call Center Representative with Dentrix experience to help us continue providing exceptional service to every patient, every time.

Key Responsibilities:

• Answer inbound calls and assist patients with scheduling, questions, and concerns
• Schedule, confirm, and manage appointments using Dentrix
• Deliver excellent customer service and maintain a professional, positive tone
• Coordinate with dental office teams to ensure seamless patient experiences
• Maintain accurate and confidential patient information
  
  
  

Qualifications:

• Dentrix experience required
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational ability
• Ability to multitask in a fast-paced environment
• Previous dental office or healthcare call center experience preferred
  
  
  

What We Offer:

• Competitive pay
• 401(k) with company match
• Paid vacation and holidays
• Comprehensive health insurance (medical, dental, and vision)
• Supportive and team-oriented work culture
• Opportunities for career growth within our expanding network
  
  
  

If you have Dentrix experience and a passion for helping others, we’d love to hear from you.

Apply today and join a team that’s changing lives — one smile at a time!