Golf Course Hospitality Attendant

SUMMARY: The Golf Course Hospitality Attendant provides high-quality food and beverage service to MPCC Members and guests throughout their golf round and supports overall Member satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide Members and their guests with a warm, professional and welcoming greeting, using names when known.
• Accurately record and input orders into the POS system.
• Monitor tee sheets to ensure timely and efficient service to golfers.
• Deliver food & beverage orders on course when needed.
• Serve as the liaison between the golfers and Dunes bar service window.
• Expedite food and beverage orders to golfers on the course while supporting pace of play.
• Prepare drinks in accordance with Club recipe and/or industry standards when required.
• Ensure accurate billing for all items ordered.
• Process and retain receipts according to Club procedures.
• Describe menu items, ingredients, method of preparation and presentation details.
• Ensure prompt, cordial and professional service of liquor, wine and other beverages.
• Follow Responsible Beverage Service standards and report concerns to management.
• Maintain side stations and gratis stations ensuring they are clean, organized and well-stocked.
• Communicate inventory needs to management in a timely manner.
• Ensure all services to Members are provided in a highly professional and efficient manner with strong attention to detail.
• Assist in food and beverage service throughout the Club as needed.
• Adhere to Codes of Safe Practices while performing all duties and promptly report injuries.
• Demonstrate reliability, punctuality, follow directions, take criticism, get along with co-workers and supervisors, treat co-workers, supervisors and members/guests with respect and courtesy, and refrain from abusive, insubordinate and/or violent behavior.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to read and interpret menus, safety rules and procedure manuals.
• Ability to read, understand and execute written and verbal instructions
• Professional communication skills for interacting with Members, guests, and colleagues.
• Knowledge beer, wine and spirits and ability to describe accurately to Members and guests.
• Knowledge of general food service and bartending industry standards.
• Ability to work a flexible schedule, including holidays and weekends.
• Ability to maintain a well-groomed, professional appearance consistent with Club and departmental standards.

EDUCATION AND/OR EXPERIENCE:

• Minimum one-year of bartending experience in an upscale restaurant environment.
• Private club, resort and/or hospitality experience preferred.

CERTIFICATES & LICENSES:

• Must provide valid document(s) to work in the United States.
• Must be 21 years of age or older.
• Food Handler Certificate (required within 30 days of hire).
• RBS Certification (required within 30 days of hire).
• Level One Sommelier certification preferred.

WORK ENVIRONMENT:
Work occurs in outdoor conditions ranging from approximately 30°F in winter to over 80°F in summer and may involve exposure to inclement weather.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee must be able to:

• Stand for extended periods of time (75% o rmore of the shift).
• Move frequently throughout food service venues and other areas of Club property.
• Frequently and clearly communicate with Members, guests and staff.
• Perform tasks requiring manual dexterity.
• Visually identify items through the dining room and kitchen.
• Occasionally lift and move tables, chairs and other supplies weighing up to 50 lbs. throughout the Club.

Salary : $24 - $30