MNR-SWITCHBOARD OPERATOR

City/State:

New Rochelle, New York

Grant Funded:

No

Department:

MNR Telephone

Bargaining Unit:

1199

Work Shift:

Day

Work Days:

DAYS VARY

Scheduled Hours:

7 AM-3 PM

Scheduled Daily Hours:

7.5 HOURS

Hourly Rate:

$24.91

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here .

Montefiore is a premier academic health system and the University Hospital for Albert Einstein College of Medicine, serving the more than 3 million people living in the New York City region and the Hudson Valley. Montefiore is doing more to deliver science-driven care where, when and how patients need it most. With our new member and affiliate locations in Westchester, Rockland and Orange counties, Montefiore offers patients state-of-the-art healthcare close to home.

We have a fantastic opportunity for a Part-time Telephone Switchboard Operator at our Montefiore New Rochelle Facility

Job Summary

The Telephone Switchboard operator operates the switchboard and information desk. Responds to internal and external calls, paging inquiry, codes and/or overhead paging requests. Performs general clerical duties including and not limited to faxing, copying, scanning, filing and documenting information as needed. Assistance in working with telecommunication devices (phones, pagers etc.) is required

Job Duties Include:

• Hospital telephone directory, paging vendor program, emergency notification system

• Update telephone directory as necessary in order to maintain a complete and accurate listing.

• Operates and maintains communication equipment correctly. Understand and utilizes system logs accurately.

• Provide immediate response to and processes emergency calls promptly. Monitor alarms for hospital and transmitters

• Distribute Batteries

• Document co-workers call outs

• Adheres to departmental and Hospital guidelines concerning safety, rules of conduct etc.

Job Qualifications:

• High Diploma/GED required

• Knowledge of MS Suite (Word, Excel, PowerPoint) type 35 WPM, customer service and business etiquette required

• Knowledge of Nortel and Cisco phone console along with the ability to handle, swap and activate paging vendors is necessary.

• Use pf fax machine, scanners, copy machines and personal computers with automated operators functions.

• Knowledge of paging vendor program, emergency notification program, hospital telecom directory along with extensive use of Microsoft outlook is required

Montefiore New Rochelle Hospital is an equal employment opportunity employer. Montefiore New Rochelle Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.