Property Manager

Description

The Community Leader is responsible for the day-to-day operations, leasing activities, and resident relations within an assigned community or communities. This role ensures smooth and compliant operations, delivers exceptional resident service, and upholds company standards in all aspects of community management. 

This Leader oversees leasing, marketing, and occupancy efforts, coordinates with maintenance teams and vendors, and enforces community rules and regulations. This position is accountable for maintaining high resident satisfaction, strong occupancy and collection rates, and full compliance with Fair Housing Laws, applicable regulations, and company policies. 

Community Managers are stewards of their parks—modeling the organization’s purpose, values, and standards with professionalism, care, and accountability. 

ESSENTIAL FUNCTIONS  

Duties/Responsibilities: 

Operational Management 

• Oversee daily operations of the community, including leasing, marketing, rule enforcement, and resident support. 
• Sustain and increase occupancy by proactively marketing and showing available homes and spaces. 
• Manage the full leasing process, including tours, applications, lease agreements, and renewals. 
• Ensure timely and accurate rent collection, maintaining collection rates above 97%. 
• Monitor community compliance with all company standards, policies, and regulations. 
• Partner with maintenance and vendors to ensure well-maintained, safe, and attractive community conditions. 
• Exercise fiscal responsibility when purchasing supplies or authorizing community-related expenses. 
• Take emergency calls as needed and coordinate appropriate responses and communication. 

Resident Relations & Communication 

• Maintain strong relationships with residents through regular engagement, clear communication, and responsive service. 
• Plan and coordinate community events to strengthen resident connection and satisfaction. 
• Prepare, deliver, and document resident notices in a timely and legally compliant manner. 
• Serve as the primary point of contact for residents, addressing concerns promptly and professionally. 

Administrative Excellence 

• Maintain accurate and organized records within the property management system. 
• Read and record utility meters and prepare resident utility bills. 
• Prepare and submit expense reports accurately and on time. 
• Conduct regular property walks to ensure safety, cleanliness, and compliance. 
• Communicate regularly with regional or senior management, escalating issues and proposing solutions proactively. 
• Adhere to OSHA safety standards, Fair Housing regulations, and all organizational policies. 

Requirements

Core Competencies & Required Skills/Abilities:  

Operational Expertise 

• Demonstrates strong understanding of property management processes, compliance, and customer service. 
• Able to work independently with sound judgment and attention to detail. 
• Organized and capable of managing multiple priorities in a fast-paced environment. 

Communication & Relationship Building 

• Communicates clearly and tactfully in both written and verbal forms. 
• Builds trust and positive rapport with residents, peers, and vendors. 
• Approaches problem-solving with professionalism, empathy, and composure. 

Results Orientation 

• Consistently meets deadlines, goals, and performance metrics. 
• Exercises initiative and ownership in achieving operational excellence. 
• Demonstrates enthusiasm and pride in delivering quality results. 

Technical Proficiency 

• Proficient in Microsoft Office Suite and comfortable using smartphones and digital applications. 
• Familiar with property management systems and reporting tools. 

Values Alignment: 

• Integrity – Acts ethically, maintains confidentiality, and makes decisions that reflect honesty and sound judgement. 
• Excellence – Completes work with precision, quality, and attention to detail. 
• Team – Collaborates with peers, vendors, and leadership to ensure community success. 
• Respect – Communicates courteously and professionally with all stakeholders. 
• Accountability – Takes responsibility for actions, outcomes, and commitments. 

EDUCATION and EXPERIENCE  

• Minimum of 1–3 years of experience in property, community, or hospitality management preferred. 
• Knowledge of Fair Housing Laws and basic financial reporting. 
• Strong interpersonal and communication skills. 
• Ability to work flexible hours and respond to after-hours emergencies as needed. 

Pay and Benefits 

• $25-32/hour DOE
• 40 Hr Workweek
• Employee referral program
• Paid Time Off*
• Paid Sick Leave*
• 401(k) with employer match*
• Benefits*

 *Waiting period may apply* 

Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.   

Salary : $25 - $32