Project Based Voucher (PBV) Specialist

Position Summary:

Responsible for implementing the Agency’s leasing and occupancy policies and procedures under the Rental Assistance Demonstration (RAD) Program’s in accordance with HUD, federal, local and other applicable laws and rules. These tasks are to be performed in compliance with HUD RAD-eligible Physical Condition Assessments and National Standards for the Physical Inspection of Real Estate (NSPIRE).

Responsibilities

The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned.

• Answers inquiries concerning policies and practices associated with the application and/or re-examination processes in a courteous and professional manner.
• Coordinates background information checks of residents to be recertified. Performs final eligibility verifications.
• Based on information and Waiting List data, contacts eligible applicants to offer available units in accordance with Agency policies and procedures.
• Prepares lease-up packets and briefs new residents on occupancy and lease requirements.
• Reviews lease documents for accuracy and completeness and executes leases.
• Assists in preparation and distribution of notices of rent violations and assists Property Manager with lease enforcement.
• Prepares/completes Form HUD-50059 in an accurate and timely manner and sends to the Operations Manager for quality control review prior to timely electronic submission to the PIC system.
• Collects and reviews interim transfer and re-certification information, evaluates, verifies, and calculates information and rent for recertification and move-in. Explains rent calculation to residents and assists with completion of recertification materials, as necessary. Prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations.
• Schedules and conducts re-examination interviews with residents.
• Ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies, as necessary.
• Reviews and discusses non-compliant resident issues with Operations Manager to ensure clients are provided with reasonable opportunity to meet requirements to remain in compliance.
• Enters move-in and move-out data into system, as needed.
• Processes and maintains files and correspondence associated with the leasing/occupancy process.
• Maintains account information such as present rent, and coordinates other collections due, late payment notification, and reconciliation of rent and other charges collected throughout the month with appropriate personnel.
• Accurately updates the system with system notes and ensures compliance with program requirements and regulations. Reviews resident/applicant files/folders and verification forms for accuracy and completeness and accurately inputs data into computer in a timely manner.
• Assists with security activities by communicating with security personnel regarding specific problems and/or general security observations.
• Collects and deposits rental payments.
• Compiles statistical data and prepares reports related to completed recertification, applicant folders, occupancy, and residents as required.
• Documents and investigates resident complaints and schedules appointments to discuss and initiate solutions or refers to Operations Manager as appropriate to the situation.
• Ensures privacy and maintains security of confidential materials.
• Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

High School diploma or possession of a certificate of equivalence of High School Achievement (GED) and one (1) year of relevant experience, plus at least three (3) years’ experience in the housing or social services field, or an equivalent combination of education and experience sufficiently to fulfill essential position functions.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

• Enterprise Income Verification System (EIV)
• Occupancy Standards
• Rent Calculation
• Fair Housing

Job Type: Full-time

Pay: $41,989.00 - $61,663.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Monroe, NC 28112 (Required)

Work Location: In person

Salary : $41,989 - $61,663