What are the responsibilities and job description for the Pharmacy Technician - Retail -- RETAIL PHARMACY -- Mon Medical Center Main Campus position at Mon Health?
Job Summary
Within a patient-centered culture, the Retail Pharmacy Technician assists in preparing and distributing medication, maintaining patient records, and monitoring the drug inventory, all while under the supervision of a Registered Pharmacist.
Responsibilities
Customer Service
Ensures that patients, family members and customers are given exceptional service during the pharmaceutical care process. Takes actions to resolve patient conflicts in a manner that is best for the organization and the individual(s) involved. Speaks in a clear and concise manner, selects the right tone and displays appropriate body language for the situation and audience while demonstrating active listening skills. Demonstrates an awareness of, and sensitivity to, the needs and concerns of individuals from different cultures.
Job Skills
Possesses sufficient skills to perform the job in an efficient and effective manner. Can demonstrate skills and knowledge in day-to-day situations, including the use of equipment associated with job responsibilities. Performs patient care tasks including, but not limited to: Answering multiple phone lines; money handling and cash posting; insurance verification and authorizations; obtaining patient information and documenting patient data in the electronic health record and other required systems.
Time Management
Meets productivity standards that have been established for the position and/or department. Prioritizes multiple tasks. Completes assignments per protocol or as directed. Embraces new and innovative approaches that will improve efficiency.
Understanding Roles and Responsbilities
Takes responsibility for clarifying job responsibilities, including the need to understand performance standards and other expectations. Communicates with supervisor regularly to ensure that there is no misunderstanding about how performance will be measured and how expectations relate to the job. Seeks clarification as needed or when responsibilities are not understood. Willingly accepts change.
Knowledge, Skills & Abilities
Light work. Frequent lifting and/or carrying up to 10 pounds, with a maximum of 25 pounds.
Retail pharmacy experience preferred.
Education
• High School Diploma or GED (Required)
Credentials
- Pharmacy Tech, Nat'l Cert (Required)
Work Schedule: Days
Status: PRN
Location: Mon Medical Center Main Campus
Location of Job: WV:Morgantown:Mon Medical Center
Talent Acquisition Specialist: Beth A. Isner beth.isner@vandaliahealth.org