What are the responsibilities and job description for the Office Manager position at Molly Maid of E Morris & NE Bergen County?
Specific Responsibilities:
- Manage ~10 personnel including hiring, training, coaching, and day-to-day performance management
- Proactive customer relations, includes handling service requests and customer complaints
- Ensure successful operations: prepare and review reporting, ensure homes are cleaned as scheduled, communicate with vendors, monitor account receivable, etc.
- Maintain a clean and well-stocked office
- Improve upon current processes to ensure quality, profitability, and future growth
- Perform virtual estimates and quality checks
- At least 2 years supervisory experience
- Valid Driver's License
- Strong written and verbal communication skills
- Must be bilingual - Spanish
- Detailed-oriented
- Positive Attitude
- Professional appearance and personality
- Team player who can work independently
- Computer literate
When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Salary : $18 - $22