Commercial Insurance Account Manager

Job Title: Commercial Insurance Account ManagerCompensation & Location

• Base Salary: $130,000

• Discretionary bonus growing equity
• Location: Fair Haven, NJ

Position Overview

The Insurance Account Manager provides administrative and client service support for commercial insurance activities within a brokerage environment. This role focuses on managing policy lifecycles, marketing accounts to carriers, negotiating terms, and ensuring accurate processing of applications, renewals, and claims. The position requires strong attention to detail, relationship management, and the ability to work within a fast-paced, high-volume environment.

Key ResponsibilitiesClient & Account Management

• Serve as a primary point of contact for clients, responding to inquiries regarding policies, coverage, and claims

• Build and maintain strong client relationships, proactively addressing needs and providing guidance

• Assist with policy applications, renewals, endorsements, and updates

Carrier & Market Coordination

• Market accounts to insurance carriers and wholesale brokers

• Negotiate terms, pricing, and coverage with underwriters and carriers

• Act as a liaison between clients, carriers, and internal teams

Policy Administration

• Maintain accurate records of policy details, endorsements, and amendments

• Prepare and distribute policy documents and certificates of insurance

• Review and approve policies prior to issuance

Claims Processing

• Review and process insurance claims, ensuring all documentation is complete

• Coordinate with adjusters and internal teams to facilitate resolution

Application & Data Management

• Gather and review documentation for new applications, renewals, and updates

• Submit applications to carriers and track progress through approval

• Maintain and update client and policy data in internal systems

• Generate reports and analyze data as needed

Compliance & Quality Assurance

• Ensure all transactions and documentation comply with company policies and regulatory standards

• Conduct audits to ensure accuracy and completeness of records

Support & Collaboration

• Work closely with underwriters, brokers, and internal teams to support the underwriting process

• Provide administrative support for insurance programs and initiatives

Qualifications

• 3–6 years of experience in a commercial insurance brokerage environment

• Experience with account management, policy administration, and carrier relationships

• Experience working with carriers (e.g., Travelers, Chubb, Ascot) and wholesale brokers (e.g., Amwins)

• P&C Insurance Producer License required

Skills

• Strong communication and interpersonal skills

• High attention to detail and organizational ability

• Ability to manage multiple priorities in a fast-paced environment

• Strong problem-solving skills and ability to work under pressure

• Proficiency in Google Workspace and Applied EPIC

• Comfortable handling a high volume of client interactions

Preferred Background

• Associate’s degree or higher in Business, Insurance, or a related field

• Experience supporting the full client lifecycle within a brokerage
  

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com