Room Attendant

Position: Room Attendant

Wage: FIRST SHIFT/$16.00/Hour, plus shift and weekend differential, if applicable

Location: Resort Division

Reports to: Housekeeping Coordinator

Possible Gaming License Requirement: A gaming license is required in this role if the employee reaches a salary threshold of $50,000/year.

Responsibilities

• Clean and prepare hotel rooms following established procedures, including making beds, dusting, vacuuming, cleaning bathrooms, and arranging furniture.
• Attending all required training sessions and meetings.
• Adhere to all North Star Mohican Casino Resort and Hotel Department rules, regulations, and policies.
• Participate in employee random drug testing program.
• Maintain a professional appearance by wearing the approved departmental uniform.
• Collect soiled linens and towels and ensure their proper disposal.
• Report and complete Maintenance Repair Request Forms for issues such as burned-out light bulbs or slow drains; notify supervisors of any damage or unsafe conditions.
• Replenish room supplies including amenities and stationery.
• Restock and clean housekeeping carts, linen supply closets, and report any items left behind by guests to the Lost and Found.
• Clean and vacuum the area outside of guest rooms and follow proper procedures before entering guest rooms.
• Deliver special items requested by guests (e.g., ironing boards, baby cribs) and log these deliveries.
• Maintain a high standard of cleanliness and safety in all areas of responsibility.
• Crosstrain to assist in the laundry room and perform deep cleaning as needed.
• Familiarize yourself with the resort’s amenities and services to provide comprehensive information to guests.

Qualifications & Education

• High School Diploma or GED preferred. Required if 19 years or under.
• Courteous and friendly demeanor with strong guest service skills.
• Previous hotel housekeeping experience is preferred but not required; on-the-job training will be provided.
• Ability to clean 8-12 rooms in an eight-hour shift.
• Good communication skills and ability to interact with a diverse range of guests and staff.
• Must be able to follow directions and comprehend material safety data sheets.
• Flexibility to work all shifts, including weekends and holidays.
• Must pass pre-employment drug screening, health screening, and background check.
• At least 18 years of age.

Additional Information

• Must adhere to all workplace policies, procedures, and legal requirements.
• Demonstrate a positive attitude and willingness to contribute to a teamwork structure.
• The duties listed are not exhaustive and may be adjusted based on departmental needs.

Work Conditions

• Must Constant hand movements, walking, and standing; may include kneeling, crouching, and bending.
• Occasional lifting and moving up to 60 pounds; pushing/pulling a 75-pound cart.
• Specific vision requirements include close vision, distance vision, color vision, peripheral vision, and depth perception.
• Work performed in a casino environment with a higher noise level.
• A smoke-free environment with varied nose and dust levels, depending upon area/location.

How to Apply: Application can be submitted by clicking on the APPLY button above. Candidates hired may be eligible for up to a $500 hiring bonus.

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.

Note: This job description is not exhaustive and may be subject to change based on organizational needs.

Experience

• Please list your last four (4) employers, assignments or volunteer activities, starting with the most recent, including military experience

Equal Opportunity Employer
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