What are the responsibilities and job description for the AR Follow-Up Specialist - Patient Financial Services position at MMC #1?
JOB SUMMARY
Responsible for follow up of accounts including all payers, as well as complete resolution of claims denials. This position is responsible for handling all correspondence related to an insurance or patient account. Contacting insurance carriers, patients, identify issues or apply changes as needed to receive payment on Meadville Medical Center accounts. Reconciling edits and rejection reports. Ability to research and resolve accounts appearing on accounts receivable reports, collection ledgers and payer reports as directed by management making appropriate decisions on accounts to be worked.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
High school diploma or equivalent.
One-year experience with medical collections.
Knowledge of various payer groups.
Ability to work in high production environment.
Position requires excellent customer service.
Position requires attention to detail and ability to work in a fast paced team environment.
Strong verbal and written communication skills.
Familiarity with Microsoft application (including but not limited to word and excel).
This role requires extensive computer use.
General knowledge of internet navigation and research, email, fax transmission, scanning and copy equipment.
