Demo

Customer Service Representative

MM Group
Charlotte, NC Full Time
POSTED ON 1/9/2026
AVAILABLE BEFORE 3/13/2026
Req ID: 1953

Full-Time/Part-Time: Full-Time

MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products.

Our heart beats for talents - be one of them!

To strengthen our motivated Customer Service Team at our plant in Charlotte, we are looking for a passionate Customer Service Representative.

Your Role

  • You will follow process and follow up on Sales Orders
  • You will build sustainable relationships and trust with customer accounts
  • You are ambitious to handle customer complaintsby providing appropriate solutons and alternatives with proper follow up
  • You will use your knowledge of product, services to answer inquiries from customers
  • You are committed to contributing to a positive and friendly working relationship with internal customers

Your Profile

  • You have an Associates degree and previous working experience in manufacturing, specific to pharmaceutical preferred
  • You have already gained 3 years of experience in a comparable position and like to work in an international and fast-pacing environment
  • You have experience with Microsoft Office Suite (Word, Excel, Outlook)

Our Offer

Join our dedicated team of passionate colleagues who like to get things done!

We offer you a workplace in a stable environment at an international company which is an industry leader. You can also look forward to interesting tasks with a high degree of management scope in a team that is collaborative, passionate, result-focused and responsible.

MM Packaging offers a comprehensive benefit plan including: Medical, Dental, Vision and Life Insurance, as well as a 401K retirement plan and paid vacation.

Interested? We look forward to receiving your application and resume!

Your Talent Advisor:

MM Packaging US Inc.

Kimberly R Rogosky

(1) 336 478-3104

Salary.com Estimation for Customer Service Representative in Charlotte, NC
$39,396 to $49,781
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$98,363 - $136,806
Income Estimation: 
$51,050 - $68,081
Income Estimation: 
$59,001 - $77,833
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at MM Group

  • MM Group Indianapolis, IN
  • Req ID: 1851 Full-Time/Part-Time: Full-Time MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding... more
  • 15 Days Ago

  • MM Group Charlotte, NC
  • Our heart beats for talents - be one of them! We are a dynamic and innovative organization that is dedicated to providing exceptional products/services to ... more
  • 7 Days Ago

  • MM Group Charlotte, NC
  • Req ID: 1838 Full-Time/Part-Time: Full-Time MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding... more
  • 7 Days Ago

  • MM Group Charlotte, NC
  • Req ID: 1971 Full-Time MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attr... more
  • 9 Days Ago


Not the job you're looking for? Here are some other Customer Service Representative jobs in the Charlotte, NC area that may be a better fit.

  • Terminix Service, Inc. Charlotte, NC
  • Customer Service & Collections Representative $16/hr. Starting Pay Commission Day shift schedule : Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekend... more
  • 14 Days Ago

  • Service In Charlotte, NC
  • Company Description Service In is a technology-enabled services platform designed to streamline how multifamily communities and property managers handle pr... more
  • 16 Days Ago

AI Assistant is available now!

Feel free to start your new journey!