What are the responsibilities and job description for the Intake Specialist position at ML Healthcare?
At Transition Home Healthcare and Pathways Hospice, our associates are our most valuable asset. Each associate provides a service that directly or indirectly affects patients, families, other team members, and the public. We strive to excel in providing the highest quality healthcare and customer service possible, which is incumbent upon the excellence and commitment of our leaders and caregivers.
We are looking for a self-driven, organized individual who understands that in order to provide outstanding customer service to our patients, we must ensure that they have a great experience from the start!
Intake Specialist-Home Health & Hospice
Benefits
We are looking for a self-driven, organized individual who understands that in order to provide outstanding customer service to our patients, we must ensure that they have a great experience from the start!
Intake Specialist-Home Health & Hospice
Benefits
- Very Competitive Pay
- Generous Paid Time Off (PTO) and Holidays
- Medical
- Dental
- Vision
- Company-paid life insurance & LTD/AD&D insurance
- Short-Term Disability
- Supplemental Insurances (Hospital Indemnity, Cancer Policies, Legal Plans, & More!)
- Providing an outstanding admissions experience for our patients
- Communicating effectively with patients, family members, Case Managers, healthcare providers and co-workers
- Providing education to patients and family members regarding their home healthcare experience
- Reviewing patient charts and ensuring information is clearly communicated to the patients care team
- Serving as a point of contact throughout the admissions process
- Ensuring coordination of care with other team members
- 1 year of Intake experience (Home Health/Hospice)
- Ability to Multi-task with High volume referrals
- Insurance Verification and multi hospital portals (experience is a must)
- Proficient on all Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- LVN is a plus but not mandatory
- Experience with HCHB EMR