Director, Sales Development and Coaching

About Mitchell Martin:

Mitchell Martin Inc. (MMI) is an award winning, innovative and highly recognized company in the technology and healthcare staffing industry. Founded in 1984 on the core values of client and customer satisfaction, drive, passion, tenacity and agility, MMI has been recognized for its innovation and growth. Today, we have over 1,000 employees nationwide; as well as offices in India and the Philippines. As an employee-owned company we offer an Employee Stock Ownership Plan (ESOP), giving you the opportunity to build long-term wealth and share directly in the success of the business. This enables us to be a differentiator in the industry and gives you an opportunity to build long-term equity along with commission. Come join our team as we continue to grow!

At MMI, you’ll help shape the future of our salesforce by creating dynamic sales training programs that accelerate new hire success, strengthen experienced salespeople, and build the next generation of sales leaders, ensuring MMI continues to grow and thrive in a competitive market.

We are currently seeking a Director, Sales Development and Coaching to grow, train and manage a team of experienced and junior Account Managers. This role is HYBRID sitting onsite 2-3 days a week in NYC or NJ

Responsibilities:

Onboarding & First-Year Coaching:

Our proven two-week onboarding program provides employees with a solid start. This position will transform that start into a comprehensive initiative to ensure salespeople thrive long term.

• Lead the structured onboarding program for new sales hires, ensuring a seamless transition into their roles
• Provide consistent one-on-one and group coaching throughout a salesperson’s first year, focusing on skill application, pipeline building, and confidence
• Monitor progress against key onboarding KPIs and adjust support to maximize early success.
• Serve as the primary development partner for new hires until their formal transition to their sales leader at the end of year one

Training & Content Development

We need someone who can create content, deliver it, and measure its effectiveness.

• Partner closely with leadership and the Learning & Development (L&D) team to leverage existing training programs and resources
• Identify opportunities to customize and expand training content specifically for sales professionals
• Develop new sales-specific training modules, workshops, and practice sessions that reinforce core selling skills, product knowledge, and consultative techniques
• Continuously update training to reflect market trends, client needs, and best practices

Ongoing Sales Development

• Facilitate continuous learning opportunities for existing sales team members, reinforcing skills and addressing gaps
• Partner with sales leadership to identify team-wide development needs and design targeted interventions
• Deliver workshops, role-plays, and coaching clinics to build advanced sales capabilities
• Evaluate other training programs, outside trainers and speakers, and initiate books to read.

Hiring & Talent Strategy

• Partner with internal MMI teams to design and refine the hiring strategy for sales roles, including interview processes, onboarding approaches, and development pathways.
• Ensure hiring practices align with the skills and behaviors that predict long-term success in sales at MMI

KPIs & Measurements of Success

The success of this role will be evaluated through clearly defined performance indicators, including:

• New Hire Ramp-Up Success: Percentage of new salespeople achieving key performance milestones within their first 3, 6, and 12 months.
• Training Effectiveness: Post-training feedback scores, knowledge retention assessments, and application of skills in day-to-day sales activity.
• Retention & Engagement: First-year retention rate of new sales hires and engagement survey results tied to sales training programs.
• Leadership Development Progress: Number of sales managers and emerging leaders successfully completing programs and demonstrating readiness for next-level roles.
• Program Adoption & Participation: Attendance, participation rates, and ongoing utilization of training resources and development programs.

Experience Required:

• Experience growing a book of business as a top sales team producer and experience managing/coaching sales teams for both experienced and junior level members
• Quantified success with mentoring junior account managers to success in past roles
• Strong communication and organizational skills that will help team maintain a level of activity which includes prospecting, scheduling client meetings, pipelining qualified requirements and generating revenue
• Proven track record of exceeding target goals while in a production or management role
• Strong work ethic motivated by results

This role is designed to directly impact revenue growth, retention, and leadership readiness, with compensation and bonuses aligned to both individual program success and MMI’s overall performance.