Electrical Service Manager

Benefits

• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
  
  

Join Our Team

A growing, established, and reputable company has an immediate opportunity for a Electrical Service Manager. This position will be responsible for leading a team of service technicians in service repair and installing residential electrical. The successful candidate will have Three to Five (3 to 5) years of experience in running a service division of an electrical contractor.

About Us

Mister Sparky Electric is a fast-growing, highly rated electrical company serving residential clients throughout New Haven & Fairfield area. We’re known for our strong processes, excellent customer service, and commitment to safety and quality. We’re expanding our team and seeking a motivated, Electrical Service Manager to help drive company growth and keep our install team busy.

Essential Functions

• Ensures the team follows all electrical codes and standards.
• Suggests ways to increase revenues and efficiency.
• Determines the work schedule and assignments.
• Completes installations and repairs as needed.
• Oversees training and scheduling of both journeyman and apprentice electricians, which involves determining how to best use and grow each employee.
• Prepares bids for jobs that require estimates and ensure that the job runs on or below.
• Provides ongoing technical guidance and support to the team of electricians.
• Field Visits with technicians to help diagnose and troubleshoot complicated electrical issues and provide viable solutions.
• Hold technicians accountable to processes, refine procedures where needed and drive consistent remarkable customer experiences.
• Deals with difficult customers and customer complaints.
• Coordinates logistics for materials and equipment needed to complete the job.
• Coordinates with other departments for labor, material, and equipment resources.
• Attend weekly management accountability meetings.
• Assists in the performance review and development planning of personnel.
• Investigates accidents and other safety related issues and takes corrective action as needed.
• Work closely with the Office Administrator and ensure that invoices are generated and distributed to customers.
• Holds departmental meetings on a weekly basis.
• Assists in the collection of past due accounts in working with the office manager.
• Analyzes service productivity and recommends changes to improve customer service and profitability.
• Develops and implements a marketing plan which promotes new and repeat business.
• Responsible for managing all labor, materials, and equipment costs on a job, and for the overall department as it relates to the company’s profit and loss.
• Undertake other duties as assigned by Management.
  
  

Essential Qualifications

• Educational and experience requirements include a high school diploma and a journeyman’s electrician license.
• Previous sales and management experience of Three to Five (3 to 5) years in the electrical contracting industry.
• Strong technical knowledge with the ability to read and understand technical specifications.
• Strong computer skills and proficient with MS Office products.
• Able to think creatively and solve problems.
• Ability to work under pressure and handle stress.
• Proven ability to coach and develop others.
• Ability to comprehend, summarize, edit, and analyze data.
• Must be well organized, and a self-starter.
• Demonstrates project management and problem-solving skills.
• Excellent customer service skills.
  
  

We are a recognized growing company in the industry yet small enough so that you will be recognized for the contributions you make. We are proud of our exciting and fast-paced working environment.

Compensation: $90,000.00 - $120,000.00 per year

Join the Mister Sparky Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

• Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
• Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
• Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
  
  

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.