Lead Veterinary Receptionist

Georgetown Veterinary Hospital has been a trusted partner in the community since 2005, committed to treating every small animal patient like our own. Our dedication to exceptional patient care and client service is reflected in our excellent 4.8-star Google rating and the recognition we received as the Gold Best 2020 of Georgetown, Texas for Best Veterinary & Pet Services. We are honored to also be a 2020 Neighborhood Favorite. If you are looking for a place where you can immediately contribute to a highly reputable practice and do your best work, this is the perfect opportunity for you. Georgetown Veterinary Hospital is part of a supportive network that puts the growth and education of our teammates first. We believe that when you feel supported, you succeed. You will be joining a compassionate and knowledgeable team environment where internal collaboration is encouraged. We have programs designed to help all teammates achieve their career goals, whether that means becoming a credentialed technician or moving into a leadership position, ensuring you have the resources to grow professionally. As a full-service veterinary clinic, we provide comprehensive small animal care ranging from routine wellness and prevention to complex advanced care. Our services include thorough testing and diagnostics, surgical procedures, and urgent care availability. We are currently embarking on an exciting journey to expand our offerings with new options in integrative medicine, aiming to give our patients the best quality of life possible. You will also have the opportunity to utilize physical rehabilitation services to enhance patient recovery and outcomes. Situated in Georgetown, Texas, you will be practicing medicine in a vibrant community known for its strong local support, which is evidenced by our status as a proud member of the Georgetown Chamber of Commerce. Georgetown offers the charm of Central Texas with a strong small-town feel, while still providing convenient access to the wider amenities of the greater Austin area. Come discover the community where your medical contributions are highly valued by both clients and colleagues alike.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
  
  

What You'll Bring To The Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
  
  

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.