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CUSTOMER SERVICE REPRESENTATIVE

Mission Foods
Irving, TX Full Time
POSTED ON 7/21/2024 CLOSED ON 8/17/2024

What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Mission Foods?

Azteca Milling LP, which is responsible for producing MASECA, is a subsidiary of Gruma Corporation. With more than 60 years of experience, Gruma is the largest producer of corn masa flour in the world. Azteca Milling L.P. is currently seeking a Customer Service Representative to join their team at the Corporate Headquarters located in Irving, TX.

  • Receive, review, and handle customer orders.
  • Assist customers and sales managers, as necessary.
  • Communicate any order changes to Sales and Logistics
  • Perform various secretarial-type duties for the Logistics Manager and Warehouse Manager.
  • Perform other duties as assigned.

Education & Experience

Associate degree or minimum 2 years of college. Three (3) years of experience in a similar position. * Any equivalent combination of related education and/or experience may be considered for the above.

Knowledge, Skills, Abilities

  • Knowledge of SAP and good computer skills (Excel, Word)
  • Ability to perform, basic math calculations, including addition, subtraction, multiplication, division, and percentages.
  • Good communications skills
  • Bilingual English and Spanish required.

Gruma Corporation and its affiliates, including but not limited to Azteca Milling, L.P., are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely for the purposes of determining suitability for employment, verifying your identity, and maintaining employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act as well as state and local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Gruma. Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.
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