What are the responsibilities and job description for the Patient Care Coordinator (PCC) position at Miracle Ear?
Join our team as a Patient Care Coordinator and be an integral part of our customer service team! You'll be the friendly face and voice of our hearing health care practice, making every visit pleasant for our valued customers.
What you'll do:
- **Schedule Management** Keep our schedule full and running smoothly, ensuring every patient gets the care they need.
- **Warm Welcome**: Greet patients and visitors with a smile, whether in person or on the phone, making everyone feel welcome.
- **Office Organization** Keep things tidy and organized, ensuring a clean and pleasant environment.
- **Data Management** Collect and update patient information accurately and efficiently.
- **Communication** Keep everyone informed, from notifying consultants of arrivals to communicating any delays.
- **Payment Handling** Process payments accurately, including insurance, credit, cash, and checks.
- **Supply Management** Keep supplies stocked and equipment in good condition, ensuring efficient operations.
- **Privacy Protection** Maintain patient confidentiality by handling sensitive information securely.
What you need:
- Organization and multitasking skills
- A friendly, patient, and empathetic attitude
- Sales experience with a sense of urgency
- Attention to detail and a commitment to excellence
Join us and be part of a team where every day is a chance to assist others and make a positive impact! Apply now and let's work together to provide excellent customer care.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Chehalis, WA 98532 (Required)
Ability to Relocate:
- Chehalis, WA 98532: Relocate before starting work (Required)
Work Location: In person
Salary : $20