Event Manager

Title: Event Manager

Class: Full-time, Salaried, Non-Exempt

Reports to: Director of Event Operations

Location: Arena

The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.

What We Offer:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• 401K with company match
• Pet Insurance
• 12 weeks of paid time off for parents to welcome newborns, adopted and foster children
• Unlimited PTO
• Professional Development through our internal learning & development program - Antler Academy
• Employee Resource Groups
• Milwaukee Bucks and NBA League Discounts
• Company Paid Parking and Phone Allowance

Summary: 

The Event Manager will oversee all operational matters relating to their assigned events and be responsible for the coordination and communication of event details. Such events for assignment may include: Bucks &/or Marquette games, concerts, family shows, special sporting events, private events taking place within the arena or outside in the Deer District Plaza or Beer Garden, internal events, and meetings. This individual is responsible for creating and fostering an efficient, productive, and consistent working relationship among all departments and clients in order to ensure operational success.

Responsibilities:

• Serve as point of contact between the facility and its clients, ensuring all elements of the clients’ events are thoroughly vetted among departments and adhere to venue regulations and policies.
• Manage event elements with all departments and vendors, clearly describing the clients’ objectives while planning details around schedules, staffing plans, equipment set-up, budgets, and so forth to ensure events are properly managed.
• Oversee events from load-in through load-out, walking spaces to monitor that venue policies are upheld and alerting appropriate personnel of damages.
• Ensure that the equipment, set-up of the space, and staffing provided meet the requirements to host a successful event and fulfill the contractual agreement.
• Inspect areas in use to evaluate suitability for occupancy, considering such factors as air circulation, lighting, trip hazards, crowd size, movement patterns, and so forth.
• Anticipate problems and have confidence in developing solutions while also handling client complaints and/or obstacles that come up.
• Understand union policies while setting up staffing plans including that of Production staff (i.e. riggers, stagehands, etc.)
• Monitor performance of back of house staff including, stagehands & riggers, security & medical and all other event related staff.
• Critique and analyze venue procedures, offering consistent feedback on overall processes in the weekly Events Meeting and by writing post notes shared amongst departments to continue improving the overall operation and provide insight for future events.
• Prepare estimates and track final settlement while monitoring profit margins
• Create event layouts and show builds through AutoCAD
• Obtain permits as needed
• Assist in training of Event Coordinators as assigned
• Other duties as assigned

Qualifications:

This position requires a seasoned professional with energy, passion, entrepreneurial spirit and the following:

• Bachelor’s degree from an accredited four-year college or university preferred.
• Minimum of 2 years of experience in a venue or high-volume customer service industry
• Available to work irregular hours as required while supervising assigned events. On average, staff work one to three events per week that may occur on nights, weekends, and/or holidays
• Possess knowledge of the principles of facility management, building operations, maintenance practices, and safety requirements.
• Be aware of fire and safety codes, health codes and ADA requirements
• Knowledge in setting up/tearing down events and housekeeping/cleaning techniques for public facilities.
• Strong project management, organizational skills, and attention to detail
• Ability to prioritize and run multiple events/projects at one time while meeting deadlines and staying within budget.
• Exceptional interpersonal skills and ability to build/foster relationships (both externally and internally); focus on collaboration across departments to build rapport and operate with synergy
• Ability to think creatively, work independently without supervision, be self-directed and demonstrate initiative.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Must be proficient in MS Office (Excel, PP, Word), and MS Outlook. Experience with CAD is preferred.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.

All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.

We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.