Leasing Consultant - Bennington Heights

About Mills Properties

Mills Properties is an award-winning property management company with 32 communities located throughout St. Louis, and Columbia, MO. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for your best life, we desire to see our associates excel and leave work every day with a sense of pride and accomplishment. We invest heavily in our in our team members with our Total Rewards Package.

Your Total Rewards Package Includes

• Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule
• Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only
• Benefits – Employer-paid benefits, including health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program
• Retirement Contributions – 401(k) employer sponsored plan and contributions
• HSA – Employer contributions
• Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year)
• Paid Holidays – Thirteen paid holidays per year
• Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans
• Discounts – 20% housing discount (*subject to ownership approval) and pet insurance options
• Team Member Assistance Fund – For team member qualifying events when criteria is met
• Vacation Travel Incentive Program – travel/vacation voucher for team members at 5 years of service
• Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members
• Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, anniversary gifts
  
  

About The Role

We are looking for a high energy sales professional to provide positive impressions to potential residents, helping them to match their needs with the ideal apartment. You will cultivate the resident experience by building lasting relationships, anticipating their needs, and exceeding their expectations to create exceptional experiences.

Pay is based on experience - Pay starting at $18/HR

How You Will Be Successful

• Own the leasing process from introduction to move-in. This includes greeting guests, identifying their housing needs, touring the property, showing apartments, explaining lease criteria, determining eligibility based on established criteria, following-up with prospects, closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
• Own the renewal process from move-in through renewal. This includes providing ongoing communication, excellent resident relations, and timely processing of the renewal.
• Utilize creative marketing and social media strategies to increase qualified property traffic and closing ratios Mills Properties, Inc. is an Equal Opportunity Employer This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
• Inspect units for market readiness prior to showing and move-in; resolve issues with appropriate parties
• Demonstrate strong attention to detail when preparing lease documents, resident files, applications for approval security deposits, rent payments and other bookkeeping tasks
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Assist with planning, preparation, and execution of resident functions
• Maintain accurate and in-depth knowledge of the property, other Mills properties and local competitors
• Demonstrate strong attention to detail when preparing lease documents, resident files, applications for approval security deposits, rent payments and other bookkeeping tasks
• Assist with service requests, package collection, and property cleanliness
• Maintain a professional and organized work environment.
• Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures
  
  

What You Need

• High school diploma or GED required; college degree preferred
• Minimum of two years’ experience in sales and/or customer service experience preferred
• NALP certification preferred but not required
• Compelling communicator with strong negotiating, interpersonal, written, and verbal communication skills
• Valid driver’s license
• Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation, and bringing out the best in others
  
  

Mills Properties, Inc. is an Equal Opportunity Employer

This description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.