Demo

Automotive Service Manager

Mills Automotive Group
Goldsboro, NC Full Time
POSTED ON 3/27/2026
AVAILABLE BEFORE 4/25/2026
Classic Chrysler Jeep Dodge RAM -Goldsboro

306 N Oak Forest Rd, Goldsboro, NC

Full Time

Job Summary

The Automotive Service Manager at Mills Auto Group is responsible for overseeing and managing all aspects of the service department, including customer service, operations, and profitability. This is a full-time position in the auto industry based in the Raleigh, North Carolina area. This is an individual contributor role with a base salary plus commission, and the total compensation can range from $110,000 to $150,000 per year, paid semi-monthly.

Compensation & Benefits

  • Base salary plus commission structure
  • Total compensation ranging from $110,000 to $150,000 per year
  • Paid semi-monthly
  • Health insurance benefits
  • 401(k) retirement plan
  • Paid time off and holidays
  • Employee discounts on vehicles and services

Responsibilities

  • Manage and supervise a team of service technicians and support staff
  • Maintain a high level of customer satisfaction by ensuring timely and efficient service
  • Monitor and improve the department's profitability by analyzing and controlling expenses
  • Develop and implement strategies to increase service department revenue
  • Review and approve service estimates and invoices to ensure accuracy and fair pricing
  • Oversee inventory management and ordering of parts and supplies
  • Ensure compliance with safety and environmental regulations
  • Train and mentor service department employees to achieve individual and team goals
  • Create and maintain a positive work environment and promote teamwork
  • Handle customer escalations and resolve any service-related issues
  • Stay updated on industry developments and trends to identify opportunities for growth and improvement

Requirements

  • At least 5 years of experience in an automotive service management role
  • Proven record of success in managing a profitable service department
  • Excellent leadership, coaching, and communication skills
  • Strong knowledge of automotive repair and maintenance
  • Familiarity with dealership software and systems
  • Ability to work in a fast-paced and dynamic environment
  • Strong problem-solving and decision-making abilities
  • High school diploma or equivalent (college degree preferred)

EEOC Statement

Mills Auto Group is an equal opportunity employer. We value diversity and welcome applicants of all backgrounds and identities. We are committed to creating a workplace that is inclusive, fair, and respectful of all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. We encourage diversity and inclusivity in our hiring and strive to create a work environment that reflects the diverse communities we serve.

Apply for Automotive Service Manager

First name (required)

Last name (required)

Email address (required)

Phone number (required)

I would like to communicate with the hiring team via text message about my application and next steps.

Address (optional)

City (optional)

AKALARAZCACOCTDCDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY--ABBCMBNBNLNSNTNUONPEQCSKYT--ASGUMHMPPRVIState/Province

Zip/Postal Code (optional)

Were you referred by anyone?

Yes

No

Please add your resume

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

Please add your cover letter (optional)

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

Career Needs

Are you willing to relocate? (optional)

Yes

No

Is there anything you would like to tell us about relocation? (optional)

ImmediatelyTwo-weeks notice from offer3-4 weeks notice from offerMore than 4 weeks from offerTimeframe to start new position

What is your earliest available start date?

Other Information

Why do you think this position is a good fit for you?

What questions or concerns do you have about this role?

Our insurance requires that every driver be at least 21 years of age and have a minimum of three full years driving experience with an official Driver's License (not a Driver's Permit). Do you meet this requirement 100% for both age and driving experience?

Do you have a legal right to work for any employer in the United States?

YesNoSelect

Signature and Verification

signature

Signature (required)

Date: 3/26/2026

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Classic Chrysler Jeep Dodge RAM -Goldsboro

Salary : $110,000 - $150,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Mills Automotive Group

  • Mills Automotive Group Baxter, MN
  • Description We are seeking a reliable and motivated Service Assistant to support our service department. This role is essential in ensuring a smooth, effic... more
  • 11 Days Ago

  • Mills Automotive Group Baxter, MN
  • Description We are looking for a reliable and hardworking Lot Attendant to join our team. This role is essential in keeping our lot organized, vehicles cle... more
  • 11 Days Ago

  • Mills Automotive Group Baxter, MN
  • Description We have an opportunity for a Sales Manager to join our great Team! We are looking for a strong Leader that will ensure the productivity and pro... more
  • 11 Days Ago

  • Mills Automotive Group North Wilkesboro, NC
  • Job Summary: As a Parts Counterperson at Classic Toyota - Wilkesboro, you will play a vital role in our dealership's success by providing exceptional custo... more
  • 11 Days Ago


Not the job you're looking for? Here are some other Automotive Service Manager jobs in the Goldsboro, NC area that may be a better fit.

  • Leggett Automotive Durham, NC
  • Benefits: Competitive salary Dental insurance Health insurance Vision insurance Paid time off At Midas we are dedicated to providing quality services to cu... more
  • 12 Days Ago

  • Mills Automotive Group Henderson, NC
  • Job Summary: Mills Auto Group is looking for a Service Manager for Classic Toyota of Henderson who will be responsible for overseeing and managing all aspe... more
  • 16 Days Ago

AI Assistant is available now!

Feel free to start your new journey!