What are the responsibilities and job description for the Assistant General Manager-Food Service position at Millman Search?
Assistant General Manager
We’re looking for an experienced Assistant General Manager to help lead daily operations, motivate a high-performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands-on, customer-focused, and essential to our store’s success.
What You’ll Do
- Support the General Manager in hiring, training, coaching, and performance management
- Lead and motivate the team to deliver fast, friendly, and consistent customer service
- Maintain high standards for food safety, cleanliness, and store presentation
- Assist with scheduling, inventory, ordering, and daily operational planning
- Help drive sales, manage labor costs, and meet financial goals
- Handle customer concerns and resolve issues quickly
- Communicate clearly, lead team meetings, and support a positive work culture
What We’re Looking For
- Experience in retail, hospitality, or restaurant leadership
- Strong communication and people-development skills
- Ability to lead by example and manage a fast-paced environment
- Solid understanding of operations, safety, and customer service
- Problem solver who can make decisions and support business goals
Perks & Requirements
- Full-time, exempt position
- Hybrid schedule: 4 days onsite 1 flexible day
- Some travel for training or meetings may be required
- Must meet all local certification requirements (e.g., food safety)