What are the responsibilities and job description for the Director of Sales position at Miller Creek Lawn & Landscape?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
The Director of Sales is responsible for leading, developing, and overseeing the entire sales & design department at Miller Creek Lawn & Landscape. This role ensures revenue growth, sales performance, pricing integrity, customer retention, and alignment between Sales, Design, and Production teams.
The Director of Sales will manage all Sales Consultants, track and report performance metrics, conduct weekly 1-on-1 meetings, oversee pricing strategy, retain key client relationships, and make hiring and termination decisions within the sales department. This position requires strong leadership, accountability, strategic thinking, and the ability to build a high-performance sales culture.
Qualifications:
- Minimum of 5 years of experience in landscaping, construction sales, or related field.
- 2 years of sales leadership or team management experience preferred.
- Strong understanding of landscape design, estimating, and project profitability.
- Proven track record of achieving and exceeding sales targets.
- Strong leadership, coaching, and performance management skills.
- Ability to analyze data, track KPIs, and make strategic decisions.
- Excellent communication and presentation skills.
- Strong organizational and time management abilities.
- Ability to work collaboratively across departments.
- Valid Driver’s License (Required)
- MN DOT Medical Card (Required)
Responsibilities include: (These duties are not limited to the below and may include any area where Miller Creek needs leadership and support.)
Sales Leadership & Team Management:
- Oversee and manage all Sales Consultants & designers.
- Conduct weekly 1-on-1 meetings with each Sales Consultant.
- Conduct weekly sales department meetings.
- Set clear individual and team sales targets.
- Maintain company sales targets.
- Develop performance improvement plans when necessary.
- Create accountability systems to ensure follow-through and results.
- Hire, onboard, train, and terminate sales team members as needed.
- Foster a positive, competitive, and growth-oriented sales culture.
- Ensure alignment between Sales, Design, Estimating, and Production teams.
Performance Tracking & Reporting:
- Track key sales metrics
- Provide weekly and monthly performance reports to leadership team
- Identify trends, gaps, and opportunities for improvement.
- Hold the sales team accountable to profitability standards.
Revenue & Pricing Management:
- Oversee pricing strategy to ensure profitability and competitiveness. Review estimates for the first 6 months of news sales consultants. Review all estimates over 30K thereafter.
- Approve proposals and large estimates as needed.
- Ensure margins meet company targets.
- Adjust pricing structures based on market conditions and company goals.
- Work closely with Estimating and Production to prevent cost overruns.
Client Retention & Relationship Management:
- Maintain relationships with key accounts and high-value clients.
- Address escalated client concerns.
- Monitor client satisfaction and retention rates.
- Develop strategies to increase repeat business and referrals.
- Ensure exceptional customer service standards are upheld.
Strategic Growth & Sales Development:
- Develop and implement annual sales goals and growth strategies.
- Identify new market opportunities.
- Improve sales processes and systems.
- Evaluate and implement CRM or tracking tools as needed.
- Train team members on industry trends, product knowledge, and selling strategies.
- Collaborate with Marketing to improve lead generation efforts
Job Type:
- Full-time 40 hour/week
Salary:
- $95,000/yr
Incentives:
- Eligible for incentives outside of salary, totaling up to 10% of the base salary. Metrics will be based on:
- 25% payout once 90% retention of maintenance clients is achieved
- 25% payout once 98% of all sales/account management quotas are met
- 25% payout once 98% annual revenue goals are achieved
- 25% payout once 25% maintenance upsell rates are achieved across the board
- $5,000 personal development incentive
- Additional 1% of base salary payout if 50% gross margin is achieved
- Additional Commission bonus(individual sales): Paid once quarterly once each job is completed & paid.
- 1% on 50% gross margin
- 2% on 55% gross margin
- 3% on 60% gross margin
Benefits:
- Health & Dental Insurance ( Must qualify under full time status)
- Referral program- $500 Bonus $1 over ride for 12 months.
- OT Pay: 1 & ½ time pay after 40 hours/week
- Paid Training
- Minnesota Sick & Safe time: 1hr for every 30 hours worked.
- 401k/Company Matching: Make direct paycheck contributions to a Retirement account. Receive Employer matches up to 4%.
Schedule:
- 8-12 hour shift
- Day shift
License/Certification:
- Driver's License (Required)
- MN DOT Medical Card (Required after hired)
Salary : $95,000