Landscape Enhancements Project Manager

The Enhancements Operations Manager is responsible for leading and managing the company’s Enhancement Division, overseeing day-to-day operations, crews, and performance across all enhancement services. This role provides operational leadership for landscape projects.

This position is critical to delivering high-quality service, developing strong teams, maintaining excellent client relationships, and driving department efficiency and profitability. The ideal candidate is a hands-on leader with strong technical knowledge, proven management experience, and a customer-first approach.

Qualifications:

• 5 years of experience in landscape operations
• 3 years of supervisory or management
• Proven ability to lead, develop, and retain high-performing teams
• Strong communication, organization, and problem-solving skills
• Ability to manage priorities in a fast-paced, seasonal environment

Key Responsibilities: (These duties are not just limited to the above; they will also include any area where Miller Creek needs assistance.)

Division Leadership & Crew Management

• Lead and manage all enhancements crews
• Train, supervise, and develop team members to ensure safety, productivity, and quality workmanship
• Establish & fill staffing levels based on workload, seasonality, and departmental needs and communicate these needs to HR.
• Ensure compliance with company policies, safety standards, and DOT requirements

Operations & Scheduling

• Plan and oversee daily, weekly, and seasonal enhancement schedules
• Coordinate labor, equipment, and resources across multiple crews
• Monitor all enhancement contracts to ensure scope, timelines, and quality standards are met
• Oversee equipment maintenance to ensure readiness and reliability
• Support continuous improvement of systems, workflows, and standard operating procedures

Client Relationship Management

• Serve as the primary point of contact for enhancement clients
• Maintain professional, discreet, and responsive client communication
• Conduct site visits and client meetings to understand expectations and service needs
• Ensure client satisfaction, retention, and long-term account growth

Sales & Department Growth

• Identify opportunities for cross selling services and expanding existing accounts
• Prepare and execute change orders accurately and in a timely manner
• Collaborate with Sales division to meet departmental growth and profitability goals

Quality Control & Performance Management

• Monitor field operations to ensure consistent quality across all services
• Identify and resolve operational issues or service deficiencies
• Establish and enforce quality standards and best practices
• Use performance data and field feedback to improve efficiency and outcomes

Budget & Resource Management

• Manage departmental labor, materials, and equipment budgets
• Oversee equipment repairs and expenses
• Manage enhancements inventory

Technical Leadership

• Provide technical guidance related to landscape
• Stay current on industry best practices, safety standards, and equipment advancements

Communication & Collaboration

• Act as a liaison between clients, crews, and company leadership
• Utilize landscape management software and digital tools for scheduling, reporting, and coordination
• Work closely with other Operation Managers to align enhancement operations with company goals

Field Presence

• Maintain a strong in-field presence, working on job sites and at company facilities
• Lead by example through visibility, professionalism, and hands-on support

Job Type:

• Full-time (Seasonal)
• This position typically works 40 hours per week. Overtime and extended hours may be required based on seasonal demands, weather conditions, project schedules, and business needs.

Salary:

• $26-$40/hour Incentives

Benefits:

• Health & Dental Insurance ( Must qualify under full time status)
• Referral program- $500 Bonus $1 over ride for 12 months.
• OT Pay: 1 & ½ time pay after 40 hours/week
• Paid Training
• Minnesota Sick & Safe time:1hr for every 30 hours worked.
• 401k/Company Matching: Make direct paycheck contributions to a Retirement account. Receive Employer matches up to 4%.
• Safety Boot Reimbursement

License/Certification:

• Driver's License (Required)
• MN DOT Medical Card (Required after hired)

Pay: $26.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) 4% Match
• Dental insurance
• Health insurance
• Opportunities for advancement
• Referral program
• Safety equipment provided

Work Location: In person

Salary : $26 - $30