What are the responsibilities and job description for the Credit & Collections Specialist - Strong Background in Collections (Onsite) position at MillenniumSoft Inc?
Position : Credit & Collections Specialist - Strong Background in Collections
Location : Durham, NC
Duration : 12 Months
Total Hours/week : 40.00
1st Shift
Client : Medical Devices Company
Level of Experience : Mid-Level
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT
Job Description
Location : Durham, NC
Duration : 12 Months
Total Hours/week : 40.00
1st Shift
Client : Medical Devices Company
Level of Experience : Mid-Level
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT
Job Description
- We are seeking a motivated and detail-oriented Credit & Collection Specialist.
- The ideal candidate will have experience in credit and collections, with the ability to manage accounts receivable, evaluate credit risks, and ensure timely collection of outstanding invoices.
- Accounts Receivable Management: Monitor and manage accounts receivable to ensure timely collection of outstanding invoices.
- Collections: Initiate and manage collection activities, including sending reminders, making collection calls, and negotiating payment plans.
- Customer Communication: Communicate with customers regarding account status, payment discrepancies, and resolution of billing issues.
- Reporting: Prepare regular reports on accounts receivable status, collection activities, and credit risks for management review.
- Record Maintenance: Maintain accurate and up-to-date records of all credit and collection activities.
- Dispute Resolution: Work with internal teams and customers to resolve payment disputes and discrepancies.
- Policy Compliance: Ensure compliance with company credit and collection policies and procedures.
- Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the credit and collection’s function.
- 5 years’ experience as a Credit & Collection Specialist or in a similar role.
- Strong understanding of credit and collections principles and practices.
- Bachelor’s degree in finance, business, or related field.
- Proficiency in accounting software (Great Plains) and Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent verbal and written communication skills required.
- Customer service focused.
- Excellent attention to detail and organizational skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and manage multiple tasks simultaneously.
- Comfortable working with targets and tight deadlines.