What are the responsibilities and job description for the Complaints Handling Investigator position at MillenniumSoft Inc?
Position : Complaints Handling Investigator
Location : Salt Lake City, UT
Duration : 3 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Devices Company
Job Category: Sales Support
Level Of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Job Description
Location : Salt Lake City, UT
Duration : 3 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Devices Company
Job Category: Sales Support
Level Of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Job Description
- This position will transcribe data to files in a complaint handling system, including but not limited to opening new files, linking files together, entering approved investigation data, and transferring complaint data into regulatory reports for submission.
- The position may also transfer complaint details from one database to other databases. Run queries of upcoming regulatory reports that will need to be submitted to regulatory agencies.
- Two to four (2-4) years’ experience in a related area or equivalency.
- Demonstrated human relations and communication skills.
- Experience in Word Processing, spreadsheets, presentation, and other software programs along with good letter composition skills.
- Ability to learn new databases with guided training.
- Proficient in Microsoft suite and general computer skills.
- Grammar, writing and editing skills and proofreading competency.
- Excellent organizational and functional skills
- Strong interpersonal communication skills.
- Ability to maintain confidentiality about information received in the course of duties in compliance with HIPPA regulations.
- Ability to work independently, prioritize tasks, and excellent attention to detail.
- Ability to handle a large volume of work in an organized manner.
- Functions well under pressure.