What are the responsibilities and job description for the Director of Quality position at Millennium Print Group?
Join the Leader in Trading Card Manufacturing
At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we're on a mission to be the world's leading manufacturer of trading card games and collectibles. Based in North Carolina's vibrant Research Triangle Park and Piedmont Triad regions, we're at the heart of innovation in this fast-growing industry.
Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.
Our commitment to excellence has fueled rapid growth — we've nearly tripled in size since 2019 — and we're just getting started.
Come be part of a forward-thinking, high-performing team that's shaping the future of collectible printing. At MPG, your work makes an impact.
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Director of Quality
Join Millennium Print Group as our Director of Quality!
We are seeking an experienced Director of Quality to lead enterprise-wide quality strategy, ISO 9001 compliance, and continuous improvement across a fast-paced manufacturing environment. This senior leadership role partners closely with executive leadership to ensure product excellence, regulatory compliance, and customer satisfaction.
Location: Raleigh, NC
Schedule: Full-Time | Onsite
Pay & Benefits: Director-level compensation bonus eligibility comprehensive benefits package
What You'll Do:
- Lead company-wide quality strategy, QMS, and ISO 9001 certification efforts
- Oversee QA and QMS teams responsible for inspections, audits, CAPA, and training
- Establish quality standards, KPIs, and metrics for defect reduction and process optimization
- Drive root cause analysis, corrective actions, and continuous improvement initiatives
- Partner with customers, suppliers, and regulators on quality matters
- Ensure compliance with ISO, ANSI, OSHA, and customer requirements
What You'll Bring:
- Bachelor's degree in quality, Engineering, or related field
- 10 years of quality leadership experience in manufacturing, print, or packaging environments.
- Proven success leading ISO 9001 systems and audit programs
- ASQ certifications preferred (CQE, CMQ/OE, CSSBB, CQA)
- Expertise in Lean, Six Sigma, CAPA, SPC, FMEA, and data-driven quality improvement
- Strong leadership, communication, and strategic planning skills
How You Will Be Successful:
Dedicated to Quality and Safety: Setting and Executing Quality Strategy Through the Leadership of High-Performing Quality Teams
Challenging the Expected: Lead transformation through continuous improvement and innovation
Building Relationships: Collaborate with customers, suppliers, and cross-functional teams
Integrity and Respect: Maintain compliance, transparency, and accountability
Why Join MPG?
Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We offer competitive compensation, leadership impact, and the opportunity to shape quality standards behind globally recognized brands.
Apply today and lead the future of quality at MPG.
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What to Expect
MPG offers a leading-edge compensation package which includes the following:
- A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
- 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
- 401(k) Plan with up to a 6% (dollar for dollar) Employer match
- Health Savings/Flexible Spending Account options
- Paid time off, including 10 company-paid holidays, plus 1 floating holiday
- Employee Assistance Program
- Comprehensive relocation package available for qualified candidates
- And, much more!
Millennium Print Group is an Equal Opportunity Employer
The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.