What are the responsibilities and job description for the Customer Service/Sales Representative position at Milestone Executive Search?
Job Overview
Our client is a well established manufacturer of components sold into automation and electronics. They are seeking a dynamic inside sales person that can generate new business while promoting existing customers. This is a consultative sales role helping customers find solutions and working with them to promote best outcomes for their needs.
Duties
- Engage with customers via phone, email, to provide outstanding support and product information
- Assist clients in selecting products or services that meet their needs, promoting upselling when appropriate
- Handle outbound calling campaigns to follow up on inquiries, promote new offerings, or gather customer feedback
- Maintain accurate records of customer interactions using data entry and Microsoft Office tools
- Demonstrate excellent phone etiquette and communication skills to build rapport and trust with clients
- Resolve customer issues efficiently by analyzing situations and providing clear solutions
Experience
- Previous call center experience or customer support roles preferred training provided for the right candidate
- Strong communication skills in English required
- Experience in sales or client services that involved outbound calling or face-to-face interactions is required
- Demonstrated ability to handle multiple tasks simultaneously with attention to detail, including data entry and typing proficiency
- Knowledge of call etiquette, analysis skills for assessing customer needs, and experience working in a fast-paced environment will set you apart
- The ability to understand technical products and applications is strongly desired
- A degree or equivalent experience is required
Join us and become part of a team committed to delivering exceptional service while building rewarding relationships! We value energetic individuals who are eager to grow their sales expertise and provide top-tier client support. This paid role is perfect for motivated candidates ready to make a positive impact every day.
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Health insurance
Work Location: In person
Salary : $50,000 - $65,000