What are the responsibilities and job description for the Front Desk Receptionist position at Midwest Sport and Spine Center?
About Us
We are a fast-paced, patient-focused chiropractic and rehabilitation clinic committed to delivering high-quality care in a welcoming and professional environment. Our team values efficiency, teamwork, and exceptional patient experiences.
We are looking for a dependable and personable Front Desk Receptionist to serve as the first point of contact for our patients. This role is essential to the day-to-day success of our clinic—supporting both front office operations and maintaining a clean, organized space for patients and staff. This position is Part Time the schedule will be Tuesday and Thursday 1:30 - 7:30pm.
- Welcome patients and create a positive first impression
- Schedule appointments and manage daily patient flow using EHR systems
- Verify insurance (including Medicare and commercial plans)
- Collect co-pays and assist with billing-related tasks
- Maintain accurate patient records and assist with intake procedures
- Answer phones and manage inquiries in a professional manner
- Support administrative functions such as data entry and office organization
- Collaborate with clinical staff to ensure smooth operations
- Maintain a clean, professional office environment through light cleaning and restocking
- Experience in a medical front desk or administrative role preferred
- Familiarity with EMR/EHR systems
- Knowledge of insurance verification and basic billing processes
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Ability to handle sensitive information with discretion (HIPAA compliance)
- Experience in chiropractic or physical therapy settings is a plus
- Bilingual candidates are encouraged to apply
- Consistent part-time schedule
- Supportive and team-oriented environment
- Paid training and growth opportunities
- Employee discounts, PTO, and retirement plan options
- If you’re someone who takes pride in delivering excellent service and keeping a workspace running smoothly, we’d love to connect.