Human Resources Generalist

Midwest Behavioral Health Center is seeking an organized, responsive, and people-focused Human Resources Generalist to join our administrative team.

Human Resources touches almost every part of the employee experience—from the first application to onboarding, everyday questions, employee records, compliance requirements, and the systems that help keep everything moving.

That’s where this role comes in.

The HR Generalist will support the day-to-day human resources operations of MBHC, with a strong focus on recruitment, onboarding, employee records, HRIS administration, compliance tracking, employee support, and payroll and benefits administration.

We’re looking for someone who is detail-oriented, dependable, comfortable juggling multiple priorities, and genuinely enjoys helping people navigate processes. This role is a great fit for someone who can stay organized, follow through, communicate clearly, and notice the little things before they become big problems.

What You’ll Do

Keep Recruiting Moving

• Coordinate job postings, applicant screening, candidate communication, and interview scheduling.
• Maintain accurate applicant information and statuses within the applicant tracking system.
• Support recruitment outreach with schools, community organizations, workforce partners, and other recruiting resources.
• Help ensure candidates receive timely communication throughout the hiring process.
• Coordinate pre-employment steps once hiring decisions are made.

Own the Details of Onboarding

• Coordinate new-hire onboarding requirements including HRIS invitations, employment forms, background checks, fingerprinting, required clearances, identification documents, and credential verification.
• Track completion of onboarding activities and follow up on missing or incomplete items.
• Maintain organized onboarding records and checklists.
• Help new employees understand what is required before their first day and support them through the process.
• Coordinate with leaders and new hires to keep start dates and onboarding requirements on track.

Keep Employee Records Accurate & Compliant

• Maintain complete, organized, and accurate electronic personnel files.
• Conduct routine file audits and identify missing, incomplete, or expired documentation.
• Monitor employee licenses, credentials, certifications, training, clearances, and other required documentation.
• Track upcoming expiration dates and follow up with employees and leaders before requirements lapse.
• Assist with I-9, E-Verify, employment verification, and other required employment eligibility processes.
• Support monitoring of supervision documentation and other employee-related compliance requirements.

Help Keep HRIS Running Smoothly

• Maintain accurate employee information within the HRIS, including employment status, job assignments, reporting relationships, and other approved changes.
• Assist employees and leaders with routine HRIS questions.
• Help troubleshoot basic self-service and system-access issues.
• Generate HR reports related to onboarding, employee records, training, compliance, recruiting, and other assigned metrics.
• Identify missing or inconsistent employee information and help resolve discrepancies.

Be a Resource for Employees & Leaders

• Respond to routine employee questions regarding HR processes, policies, PTO procedures, onboarding requirements, benefits administration, and HR systems.
• Support leaders with HR documentation, attendance concerns, performance-management processes, and corrective-action administration.
• Assist with internal investigations as directed by gathering documentation, coordinating meetings, and maintaining confidential records.
• Maintain strict confidentiality when working with employee, applicant, payroll, medical, investigation, and other sensitive information.
• Help create a responsive, professional, and supportive employee experience.

Support Payroll & Benefits Administration

• Assist with payroll preparation by reviewing employee information, timekeeping data, approved pay changes, and required documentation.
• Help identify and resolve routine timekeeping or payroll discrepancies.
• Support employees with basic payroll-related questions and escalate complex issues when needed.
• Assist with benefits enrollment processes, documentation, and employee questions.
• Maintain accurate benefits records and support enrollment changes as directed.
• Coordinate employee leave documentation and return-to-work records.

Help Us Build Strong HR Processes

• Assist with implementation and administration of HR policies, procedures, forms, checklists, and workflows.
• Support employee engagement, retention, recognition, and satisfaction initiatives.
• Help prepare employee communications, orientation materials, and HR training resources.
• Identify recurring administrative issues, compliance gaps, or process inefficiencies and bring them forward for improvement.
• Support HR metrics and key performance indicators related to recruitment, onboarding, retention, compliance, training, and employee records.
• Collaborate with leaders and employees across departments to keep HR processes timely and organized.

What We’re Looking For

Required

• Minimum of two (2) years of human resources experience.
• Experience using HRIS, applicant tracking, payroll, timekeeping, or similar HR systems.
• Working knowledge of employment practices, confidentiality requirements, employee records, and HR compliance.
• Strong attention to detail and ability to maintain accurate records.
• Excellent organization and time-management skills.
• Ability to manage multiple priorities, deadlines, and follow-up items at the same time.
• Strong verbal and written communication skills.
• Professional interpersonal skills and the ability to work effectively with employees, applicants, leaders, vendors, and external partners.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Ability to identify issues, gather information, and know when to escalate a concern.
• Ability to work independently while maintaining strong communication and follow-through.

Preferred

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Leadership, or a related field.
• SHRM-CP, PHR, or similar human resource certification.
• Experience working in healthcare, behavioral healthcare, residential treatment, human services, or another highly regulated environment.
• Experience in an HR Generalist, HR Coordinator, HR Specialist, recruiting, or onboarding role.
• Experience with recruitment, onboarding, background screening, I-9/E-Verify, employee-file compliance, training tracking, or credential monitoring.
• Experience supporting payroll and benefits administration.
• Experience working in a growing organization where processes and systems are still being developed.

Why MBHC?

Help build the employee experience from the ground up.

Midwest Behavioral Health Center is growing, and that means Human Resources is helping build the systems, processes, and employee experience that will support our team for years to come.

This role is an opportunity to do more than process paperwork.

You’ll help candidates become employees, keep onboarding moving, make sure important details don’t fall through the cracks, support employees when they need answers, and help create HR processes that are organized, responsive, and easy to navigate.

You’ll work closely with leadership while getting exposure to a wide range of human resources functions in a fast-growing behavioral healthcare environment.

If you’re someone who loves organization, follow-through, problem solving, and helping people—and you get a weird amount of satisfaction from getting every box checked and every file complete—we’d love to meet you.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• 401(k) with Employer Match
• Paid Time Off
• Paid Holidays
• Employer-Paid Life Insurance
• Short-Term and Long-Term Disability
• Professional Development Opportunities