What are the responsibilities and job description for the BSA & Fraud Support Spec/Personal Banker position at Midwest Bank?
Job Summary
This hybrid position supports the Bank Secrecy Act (BSA) and Fraud Prevention programs while also performing Personal Banker duties. The role is designed to flex between customer-facing personal banking responsibilities and operational fraud/BSA support based on staffing and organizational needs. As the Bank’s BSA/Fraud workload evolves, this position may transition to a full-time BSA/Fraud Support Specialist role.
Time Allocation
- BSA/Fraud Support Responsibilities – Approximately 50%
- Personal Banker Responsibilities – Approximately 50%
Time allocations may fluctuate based on operational needs and may be adjusted as the role transitions.
Essential Functions
BSA/Fraud Support Responsibilities
- Review and resolve daily BSA alerts in accordance with internal procedures.
- Conduct reviews for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) alerts for new and existing customers and investigate suspicious activity.
- Assists with regulatory reporting and transaction monitoring.
- Assists with fraud investigations, including gathering and maintaining documentation and escalating concerns as needed.
- Provides support during audits, exams and internal reviews.
- Assists with maintaining policies and procedures.
- Assists with ongoing employee and community education.
- Other projects and responsibilities may be added at the company’s discretion.
Personal Banker Responsibilities
- Promote and open consumer and business deposit accounts and related services, including checking, savings, CDs, and other deposit products.
- Interview customers and prepare required documentation in compliance with bank and regulatory requirements.
- Possess a general understanding of Remote Deposit Capture, Merchant Processing, ACH debits and credits, and Cash Management services to support customer inquiries and internal processes.
- Protect customer and bank information by following confidentiality and safeguarding policies.
Job Requirements and Qualifications
Education and/or experience: Associate degree in business or finance desirable with one to three years’ banking experience preferred. Experience may be substitute for education.
Critical Skills: Strong organizational skills with excellent communication and documentation skills. The ability to interpret and apply regulations and internal procedures. Strong attention to detail with proficient investigative skills. Must be a self-starter with strong problem-solving skills.
Other Information
Physical Requirements: The ability to sit for extended periods of time, ambulatory skills sufficient to visit branch locations. The ability to stand, walk, and manipulate (carry, lift, move) light to medium weights of 10 to 50 pounds. Requires good hand-eye coordination, arm and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard and computer monitor, operate equipment and read technical information. Must possess valid and current driver’s license and ability to drive motor vehicle.
Working Conditions: Work is generally performed in bank office environment. Requires travel to other branch sites.
Salary : $22 - $25