CUSTOMER SUPPORT SPECIALIST

Midwest Bank is a locally owned, community focused bank committed to building lasting relationships with both our customers and employees by consistently exceeding their expectations. We look for employees who will provide exceptional service and embrace our values of Community, Integrity, Quality, Genuine Care, Teamwork, and Balance. Midwest Bank is seeking a full time  Customer Support Specialist to work in its Detroit Lakes, MN office.

Responsibilities in this position to provide excellent service to our customers by responding to customer issues with deposit products and services in a timely and accurate way. Provides general office support with a variety of clerical activities and related tasks. Actively provides referrals of potential customers to personal bankers, lenders and investment representatives.

The ideal candidate for this position will have customer service and phone experience, strong organizational skills, superior ability to multi-task, and great interpersonal communication skills. Banking experience preferred.

Hours of work will be Monday through Friday and occasional Saturdays.

Midwest Bank offers a friendly, team-oriented work environment with a competitive compensation and benefit package. Benefits associated with this full time position include health insurance, dental insurance, life insurance, long term disability insurance, PTO, Paid Holidays, 401K Plan with Employer Match, 401K Profit Sharing, Cash Bonus Program, and more!