What are the responsibilities and job description for the National Account Manager-eCommerce position at Midea?
Home Depot National Account Manager, eCommerce
About Midea America
Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000 employees and presence in 200 countries, including here in the U.S.
Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America provides practical innovations that surprise and delight, creating moments to cherish at home.
Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance - to make your life a little easier.
Position Overview:
As a Home Depot National Account Manager, eCommerce, the candidate will be responsible for all sales and merchandising activities for their assigned categories. Additionally, individual will be tasked with ensuring the alignment of the selling, merchandising, marketing and operations deliverables associated with The Home Depot account and the overall goals and strategy of Midea America. This role will serve as the main point of contact for their respective Home Depot categories internally and externally.
Key Responsibilities:
- Collaborate with channel and brand marketing teams to drive online sales and enhance the digital customer experience.
- Manage national online promotions, product launches, and digital merchandising strategies.
- Partner with online merchants and internal teams to execute sales plans and optimize the interconnected retail experience.
- Lead digital QBRs and share e-commerce insights across retail channels.
- Business planning and sales growth
- Monitor overall account performance, identify opportunities and challenges, and develop appropriate action plans.
- Own account management responsibilities for specific product categories including new product pitches, product launch planning, CPFR, and execution of customer program agreements.
- Proactively lead problem solving efforts via logical and persuasive communications while pursuing “win-win” solutions.
- Collaborate with various Midea cross functional teams, including product management, marketing, manufacturing, supply chain, operations, finance, and service, to meet account performance objectives and manage stakeholder expectations.
- Achieve assigned KPI’s for profitable sales volume and strategic objectives in assigned accounts.
- Closely collaborate with customers and Midea operations/supply management departments to provide accurate sales forecasting.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Other Duties as Assigned.
Required Qualifications:
- Minimum five years of account management experience in the big box retail channel
Preferred Qualifications
- Home appliance experience
- 5 years in Sales or Marketing Functions
- Demonstrated success developing and growing sales with existing customers.
- Customer Service, Closing Skills, Negotiation, Self-Confidence, Presentation Skills, Client Relationships, Motivation for Sales.
- Work Environment: Split between home office and local Mooresville office
- Location: Georgia, Atlanta
Featured benefits
- Insurance package.
- 401(k).
- Work life balance.
- Comprehensive benefit package, to learn more, please visit Careers Page (midea.com)
Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.