What are the responsibilities and job description for the Computer Support Technician position at Micro Support Systems?
Company Description
Micro Support Systems is a retail company headquartered in Eden, North Carolina. The company operates out of its location on Van Buren Road and is dedicated to delivering excellent products and services to customers. Micro Support Systems values innovation, operational excellence, and customer satisfaction. The organization fosters a collaborative workplace that encourages professional growth and continuous learning.
Role Description
This is a full-time, on-site role for an Information Technology (IT) Computer Technician located in Eden, NC. The IT Computer Technician will manage network infrastructure, perform system tasks, troubleshoot technical issues, and support network setups. Additional responsibilities include using web based office management system, ensuring smooth operation of IT environments, and assisting in resolving IT-related challenges to maintain seamless operational functionality.
Qualifications
- Hands on experience with diverse computer systems and networks
- Check and maintain computer hardware
- Ability to work in teams and learn from others
- Install, configure and manage software and their functions according to specifications
- Critical thinking: Troubleshoot to identify and resolve problems in a timely manner. Use resources to troubleshoot problems to get answers.
- Organizational and time-management skills
- Maintain hardware and software inventory
- Ability to stay updated with emerging technologies and apply knowledge effectively