What are the responsibilities and job description for the Manufacturing Shipping Supervisor - Somersworth, NH position at Michael Page?
- Opportunity to lead teams, improve processes, and make a direct impact!
- Join a stable, growth-oriented organization that values operational excellence.
Our client is a well-established manufacturer known for delivering high-quality products and exceptional customer service across its market. With a strong commitment to operational excellence, innovation, and teamwork, the company continues to invest in its people, processes, and technology to support long-term growth.
Employees enjoy working in a collaborative environment where continuous improvement is encouraged, cross-functional teamwork is valued, and leaders are empowered to make meaningful contributions. The organization offers a stable and fast-paced workplace where individuals can build their careers while helping drive efficiency, customer satisfaction, and business performance.
Job Description
- Lead, supervise, and develop teams responsible for shipping operations, distribution coordination, and spare parts fulfillment.
- Plan, prioritize, and assign daily workloads to ensure customer orders and outbound shipments are completed accurately and on schedule.
- Manage all outbound shipping activities, including picking, packing, labeling, staging, documentation, loading, and shipment release.
- Ensure compliance with customer requirements, transportation regulations, and internal quality standards.
- Coordinate carrier schedules, freight pickups, dock activities, and shipping priorities to support delivery commitments.
- Review and validate shipping documentation, including bills of lading, packing slips, freight records, and shipment confirmations.
- Track key operational metrics such as on-time delivery, order accuracy, productivity, backlog levels, and service performance.
- Investigate and resolve shipping discrepancies, inventory variances, delivery issues, damaged freight, and customer concerns.
- Support spare parts fulfillment processes by ensuring timely order processing and inventory accuracy.
- Collaborate with production, planning, purchasing, customer service, quality, finance, and warehouse teams to meet business objectives.
- Maintain accurate transactions and records within ERP, inventory, and shipping systems.
- Oversee inventory control activities including cycle counting, stock reconciliations, audits, and variance investigations.
- Review inventory levels, demand trends, replenishment requirements, and stocking strategies for spare parts and finished goods.
- Identify opportunities to improve warehouse layout, shipping processes, inventory management, and operational efficiency.
- Participate in continuous improvement projects, process optimization initiatives, and corrective action activities.
- Promote safe working practices and ensure compliance with company policies and housekeeping standards.
- Provide training, coaching, and ongoing development for team members.
The Successful Applicant
- 5 years of experience in shipping, warehouse operations, logistics, inventory control, distribution, or order fulfillment.
- Previous supervisory, team lead, or coordinator experience preferred.
- Strong understanding of shipping procedures, freight coordination, carrier management, and outbound logistics.
- Knowledge of inventory control practices including cycle counting, stock reconciliation, replenishment planning, and inventory accuracy initiatives.
- Experience working with ERP, MRP, warehouse management, or shipping systems; experience with Epicor is advantageous.
- Proficiency in Microsoft Office applications, including Excel, Outlook, Teams, and Word.
- Ability to interpret work orders, customer orders, inventory reports, shipping documents, and freight paperwork.
- Strong leadership, communication, organizational, and problem-solving skills.
- Proven ability to manage competing priorities and maintain accuracy within a fast-paced operational environment.
- A hands-on management style with a focus on teamwork, accountability, customer service, and continuous improvement.
- Opportunity to lead a key operational function within a respected manufacturing organization.
- High level of visibility and collaboration across supply chain, production, customer service, and leadership teams.
- Exposure to a broad range of logistics, inventory, distribution, and continuous improvement activities.
- Ability to influence operational performance and drive meaningful process improvements.
- Stable and supportive work environment focused on teamwork and employee development.
- Career growth potential within a growing organization.
- Ongoing opportunities to expand leadership, operational, and supply chain management expertise.
- A dynamic role offering variety, responsibility, and direct impact on customer satisfaction and business success.
Quote job ref: JN-102026-7120018
Salary : $70,000 - $85,000