Security Officer – Luxury Hospitality Property

COVERAGE NEEDED -

9:30PM - 7:00AM

EVENT SECURITY(TYPICALLY FRIDAY/SAT/SUN)-

4:00PM - 11:00PM

Job Summary:

Metro Security Services is seeking a professional, polished, and highly dependable candidate to oversee overnight operations at an upscale premier estate winery, boutique resort, and event destination.

This is not a typical guard position. This role is designed for individuals who understand that security and hospitality go hand-in-hand. You will serve as both a protector of the property and a frontline ambassador for a high-end guest experience.

You will be trusted to operate independently, make sound decisions, and maintain a strong visible presence while ensuring the safety of guests, staff, and the property at all times.

Why This Role Stands Out:

• Work at one of Rhode Island’s most unique luxury properties
• High level of autonomy and responsibility
• Opportunity to develop real-world decision-making and leadership skills
• Exposure to hospitality, events, and guest relations—not just security
• Be part of a company focused on professionalism, accountability, and growth

Core Responsibilities:

Security & Property Oversight

• Conduct hourly patrols of the entire property
• Monitor access points and ensure only authorized individuals are on-site
• Identify and proactively address safety risks or suspicious activity

Guest Interaction & Hospitality

• Provide professional, courteous assistance to guests when needed
• Handle guest concerns such as noise complaints with calm, respectful authority
• Maintain a customer-service mindset while enforcing property rules

Incident Response & Reporting

• Respond quickly and effectively to incidents or emergencies
• Contact emergency services when necessary and follow escalation protocols
• Complete detailed incident reports (who, what, when, where, why) using company systems
• Communicate clearly with dispatch and management

Shift Operations

• Perform a full property check at start and end of shift
• Maintain presence in key areas (such as the wine bar) while staying alert
• Ensure all doors, access points, and common areas are secured
• Remain on-site until properly relieved—no unattended gaps in coverage

What We’re Looking For:

Core Traits

• Strong situational awareness and attention to detail
• Professional, calm demeanor under pressure
• Ability to balance authority with hospitality
• Reliable, punctual, and self-motivated
• Excellent communication and judgment

Preferred (Not Required):

• Prior security, military, or law enforcement experience
• Experience in hospitality, hotels, or customer service
• CPR/First Aid certification

Compensation & Growth:

• Competitive hourly pay (based on experience) Starting Rate: $18.00/hour
• Opportunities for advancement into:
• Team Lead Officer roles
• Site Supervisor positions

This role is ideal for someone who:

• Is looking to grow and gain experience in the security or hospitality industry
• Wants more responsibility than a typical guard position
• Takes pride in professionalism and presentation
• Enjoys working in a high-end environment

Pay: From $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Experience:

• Customer service: 2 years (Required)
• Security: 1 year (Required)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Required)

Ability to Commute:

• Wakefield, RI 02879 (Required)

Work Location: In person

Salary : $18