What are the responsibilities and job description for the Unarmed Security Officer position at Metro Security Services?
Unarmed Security Officer – Make a Difference Every Shift
Metro Security Services
Help Protect People. Build Relationships. Create Safe Communities.
Are you someone who enjoys helping others while maintaining a safe and professional environment? Metro Security Services is looking for compassionate, reliable, and confident Unarmed Security Officers to join our growing team at a residential housing facility serving individuals experiencing homelessness.
This is more than just a security job—it's an opportunity to make a positive impact every day. Our Security Officers play a vital role in creating a safe, respectful, and welcoming environment for residents who are working toward stability and independence.
Schedule
We are currently hiring for the following shifts:
- Evening Shift: 6:00 PM – 12:00 AM
- Overnight Shift: 12:00 AM – 6:00 AM
- Weekend Coverage: 24-hour operations with various shifts available
Both full-time and part-time opportunities are available.
What You'll Do
- Monitor CCTV
- Maintain a safe and secure residential environment
- Conduct routine interior and exterior patrols
- Monitor resident and visitor activity
- Perform access control and verify authorized entry
- Respond professionally to disturbances, emergencies, and resident concerns
- Complete detailed incident and daily activity reports
- Use verbal de-escalation techniques to resolve conflicts peacefully
- Build positive, respectful relationships with residents while maintaining professional boundaries
What We're Looking For
- Professional, dependable, and punctual
- Strong communication and customer service skills
- Calm under pressure with excellent judgment
- Comfortable interacting with individuals from diverse backgrounds
- Ability to de-escalate situations with professionalism and empathy
- Ability to stand, walk, and patrol throughout the shift
- Previous security, military, law enforcement, social services, healthcare, or customer service experience is a plus—but we're willing to train the right candidate.
Why Join Metro Security Services?
- Competitive hourly pay
- Flexible scheduling
- Consistent year-round work
- Opportunities for advancement and leadership
- Paid training and ongoing professional development
- Supportive management team
- Uniforms provided
- Work that truly makes a difference in your community
The Ideal Candidate
You're confident without being confrontational. You know how to treat everyone with dignity and respect while enforcing policies professionally. You understand that safety comes from communication, observation, and professionalism—not intimidation.
If you're looking for a rewarding career where every shift matters, we'd love to meet you.
Apply today and become part of the Metro Security Services team—where professionalism meets purpose.
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- Do you have your own vehicle?
- When are you looking to start?
- When are you available for an interview?
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Salary : $18