What are the responsibilities and job description for the Dispatcher position at Metro Security Services?
NOW HIRING – METRO SECURITY SERVICES
Metro Security Services is currently seeking dependable, professional, and motivated individuals to join our growing team.
We are hiring for the following positions:
DISPATCHERS
Competitive Pay
Dispatchers are responsible for monitoring security operations, communicating with officers and clients, answering incoming calls, documenting activity, monitoring cameras, and utilizing dispatch and communication systems.
UNARMED SECURITY OFFICERS
Competitive Pay
Security Officers are responsible for maintaining a safe and secure environment, conducting security checks, monitoring assigned areas, responding to incidents, communicating with dispatch, and providing professional customer service.
PATROL OFFICERS
Competitive Pay
Patrol Officers must possess a valid Kentucky driver's license.
Patrol Officers will conduct mobile patrols, respond to calls for service, monitor assigned properties, document incidents, and communicate with dispatch and clients.
MINIMUM QUALIFICATIONS
Applicants must:
- Be dependable, responsible, and professional
- Have excellent verbal and written communication skills
- Be able to communicate clearly and courteously with customers and over a two-way radio
- Possess exceptional listening skills
- Be able to effectively multitask in a fast-paced environment
- Have previous customer service experience, including answering phones and interacting with the general public
- Type a minimum of 15 words per minute
- Have sufficient vision to effectively monitor security cameras
- Be able to operate, or quickly learn to operate, an iPad and dispatch/security software
- Be comfortable learning and utilizing technology
- Be able to follow written and verbal instructions
- Maintain a professional attitude when dealing with clients, customers, officers, and the general public
ADDITIONAL REQUIREMENT FOR PATROL OFFICERS
- Valid Kentucky driver's license
- No at-fault automobile accidents within the past 3 years
WHAT WE'RE LOOKING FOR
At Metro Security Services, our employees are the face of our company. We are looking for individuals who are reliable, alert, professional, and committed to providing outstanding service.
The ability to remain calm under pressure, communicate effectively, pay attention to detail, and make sound decisions is essential.
If you are looking for an opportunity to join a professional security team and believe you have what it takes to become part of Metro Security Services, we want to hear from you!
Metro Security Services
Multiple Positions Available
Competitive Pay Based on Position and Experience
APPLY TODAY!
Metro Security Services is an equal opportunity employer.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 16.0 – 40.0 per week
Benefits:
- Flexible schedule
People with a criminal record are encouraged to apply
Experience:
- Customer service: 2 years (Required)
Location:
- Louisville, KY 40216 (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Louisville, KY 40216 (Required)
Work Location: In person
Salary : $15