What are the responsibilities and job description for the Dispatcher position at DAUENHAUER PLUMBING?
Now Hiring: HVAC, Plumbing, Electrical Dispatcher
Louisville, KY
Are you looking for more than just a job? At Dauenhauer Plumbing, Heating & Air, we believe in building careers with purpose. We’re proud to be recognized as one of the Top 10 Best Companies to Work for in Kentuckiana by the Wall Street Business Journal—two years in a row (2023 & 2024)!
We’re growing and looking for a talented Dispatcher to join our high-performing team. If you're organized, thrive in a fast-paced environment, and take pride in delivering top-tier customer service, this is the opportunity for you.
Shifts Available:
- Days / Evenings / Weekends
Hourly Pay Rate: $18-19/hour
What You'll Do:
- Schedule and dispatch HVAC, Plumbing, and Electrical technicians for service calls
- Coordinate with field teams and customers to ensure timely and efficient service
- Monitor job progress and adjust routes as needed to maximize productivity
- Support technicians in the field and communicate real-time updates
- Maintain accurate records in our dispatching system
- Pulling permits/located
Why Join Dauenhauer?
- Award-Winning Culture: We’re proud of our tight-knit, team-first environment with low employee turnover
- Career Growth: Every role has a clear roadmap for advancement—your future here is what you make it
- Quality of Life: We value balance. This role includes only one weekend a month
- Comprehensive Benefits: Competitive pay, medical, dental, vision, 401(k), paid time off, and more
- Stability & Reputation: Join a trusted name in home services that’s been serving the community for decades
What You Bring:
- Prior dispatch experience (home services or similar field preferred)
- Strong multitasking, communication, and organizational skills
- Tech-savvy and comfortable learning dispatching platforms and working in Microsoft Excel
- Comfortable in a fast-paced work environment, calm under pressure and solution-oriented
Ready to take the next step in your career with a company that invests in your success?
Apply now and let’s build something great—together.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to submit to a company sponsored background check and drug screen according to local laws and regulations?
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19