What are the responsibilities and job description for the Business Development Executive position at Metro By Tmobile?
Job Overview
We are looking for a motivated, customer-oriented Business Development Executive to join our team. In this position, you will deliver outstanding customer service while promoting and selling mobile products and services. As a Mobile Expert, you will interact with customers, present product features, and guide them toward confident purchasing decisions. Strong communication skills and the ability to build relationships will be key to driving sales and ensuring customer satisfaction.
Responsibilities
- Interact with customers to identify their mobile needs and recommend suitable solutions.
- Demonstrate mobile devices and explain key features and benefits.
- Promote and upsell additional products and services to improve the overall customer experience.
- Accurately process transactions using cash registers and POS systems.
- Keep the store clean, organized, and presentable at all times.
- Oversee team members when required, ensuring compliance with company policies and procedures.
- Apply basic math skills for cash handling and inventory-related tasks.
- Maintain professional phone etiquette when responding to customer inquiries.
- Support the training of new staff by sharing product knowledge and customer service best practices.
Qualifications
- Prior experience in retail or grocery environments is preferred.
- Excellent verbal communication skills and the ability to connect with a diverse customer base.
- Bilingual candidates are strongly encouraged, as this enhances customer engagement.
- Proficiency in operating cash registers, POS systems, and basic math calculations.
- Proven experience in upselling products or services is an advantage.
- Leadership skills with the ability to supervise and encourage teamwork.
- Strong interest in technology and awareness of current mobile trends.
Join our team as aBusiness Development Executive, where your expertise will help drive business success while assisting customers in finding the mobile solutions that best fit their needs.
Job Type: Full-time
Pay: $ $12.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Wireless sales: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Northport, AL Preferred)
Work Location: In person
Salary : $12