What are the responsibilities and job description for the Support Staff - Rosemary's Rose position at Method Co.?
We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too.
The Server Assistant / Food Runner is the telecommunication line in the restaurant; their communication style needs to be concise, clear, and courteous. Server Assistant / Food Runner need to be knowledgeable about all aspects of the restaurant and city: food, beverage, service standards, local attractions, entertainment, etc. If they don’t know an appropriate response, they will seek it. Server Assistant / Food Runner at Rosemary's Rose will be guidebooks not only for the restaurant but for the city. They will be snappy with their knowledge, quick on their feet, and calm of mind and body. They will constantly strive to expand their knowledge and willingly share with other staff members to ensure the strongest team possible.
Server Assistant / Food Runner Job Responsibilities:
- Assist Servers in providing warm and efficient service to all guests
- Service tables with enthusiasm and a genuine smile welcoming their presence
- Adhere to established service standards and protocols
- Deliver orders timely and correctly, and perform table maintenance in an efficient and gracious manner
- Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
- Assist servers in proper rotation and polishing of glassware, silverware, and other service items
- Follow proper hospitality standards when interacting with any guest
- Come to work prepared with appropriate tools, laundered and pressed uniform, correct shoes, and a good attitude
- Strong, upbeat and positive personality
- Commitment to high standards with impeccable attention to detail
- Ability to multi-task in a high volume, fast paced environment
- Team and oriented mentality
- Dependability
- Passion for food, beverage and hospitality
Required Experience:
- Knowledge of both classic and current food and beverage trends
- Minimum 1-2 years of experience in an upscale restaurant setting
- Must have excellent written and verbal communication skills
- Must be a team player with a strong work ethic
- Ability to lift, move, carry 30 – 40 lb boxes / bins / trays
Working Conditions/Environment
- The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
- Agility in executing fast-paced movements to navigate different areas of the property efficiently.
- The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
- The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.