What are the responsibilities and job description for the Server- Kamper's Rooftop position at Method Co.?
Book Tower has welcomed a series of new food and beverage concepts to the growing scene in downtown Detroit.
Kamper’s, a 14th-floor rooftop bar with sweeping views of downtown Detroit. The indoor/outdoor cocktail lounge pays homage to its namesake and Book Tower’s original architect, Louis Kamper.
The server is the telecommunication line in the restaurant; their communication style needs to be concise, clear, and courteous. Servers need to be knowledgeable about all aspects of the restaurant and city: food, beverage, service standards, local attractions, entertainment, etc. If they don’t know an appropriate response, they will seek it.
Benefits & Perks: Health insurance, Dental insurance, Vision insurance, Flexible schedule
Server Job Responsibilities:
- Greet tables with enthusiasm and a genuine smile welcoming their presence
- Adhere to established service standards and protocols
- Ring in orders timely and correctly
- Offer suggestions for beverage and food, don’t “upsell” but be genuinely invested in their experience
- Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
- If a guest has a qualm, bring it to the attention of a manager immediately and evaluate how to proceed from there
- Assist bartenders in proper rotation and polishing of glassware, silverware, and other service items
- If you take the last of anything, inform a manager if it needs to be ordered, or replenish it if it is within the restaurant
- Follow proper “manners” protocol when interacting with any guest
- Strong, upbeat and positive personality
- Commitment to high standards with impeccable attention to detail
- Passion for food, beverage and hospitality
- Ability to multi-task in a high volume, fast paced environment
- Team and family-oriented mentality
- Dependability
- Ability to stand and walk for extended periods of time
- Ability to lift and carry items when needed with a maximum weight of 50lbs
Job Types: Full-time, Part-time
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.