Office Services Manager

Office Services Manager

Westford, MA (100% Onsite)

6-Month Contract (Potential Extension)

Monday–Friday | 8:00 AM – 5:00 PM EST

Position Summary

We are seeking an experienced Office Services Manager to oversee daily office operations and ensure a safe, efficient, and engaging workplace environment. This role serves as the primary point of contact for employees, site leadership, vendors, and property management, driving operational excellence and delivering a high-quality workplace experience.

The ideal candidate will have a strong background in office or facilities management, vendor oversight, budget administration, and cross-functional collaboration. This position requires excellent organizational, communication, and problem-solving skills, along with the ability to manage multiple priorities in a fast-paced corporate environment

Key Responsibilities

• Manage all aspects of daily office and workplace operations.
• Serve as the primary point of contact for employees, site leadership, vendors, landlords, and internal stakeholders
• Oversee vendor relationships, monitor service performance, and ensure contract compliance.
• Coordinate facilities operations, including office moves, space planning, maintenance, and workplace improvement projects.
• Partner with Finance to manage budgets, invoices, expense tracking, and cost-saving initiative.
• Support employee engagement, onboarding, workplace events, and employee experience programs.
• Coordinate building services, including reception, security, food services, office supplies, recycling, and transportation.
• Support Environmental Health & Safety (EHS), business continuity, emergency response planning, and sustainability initiatives.
• Collaborate with HR, IT, Facilities, and other cross-functional teams to ensure smooth day-to-day operations.

Required Qualifications.

• 4–5 years of experience in Office Services, Workplace Operations, Facilities Management, or Corporate Office Management.
• Proven experience managing vendors, contracts, and service providers
• ers.Strong knowledge of office operations, facilities coordination, and workplace services.
• Experience with budgeting, invoice processing, and expense management.
• Excellent verbal and written communication skills with the ability to build strong relationships across all levels of the organization.
• Strong organizational, analytical, and problem-solving skills.
• Advanced proficiency in Microsoft Excel, Word, Outlook, and the Microsoft Office Suite.
• High School Diploma or GED required.

Preferred Qualifications.

• Previous supervisory or team leadership experience.
• Experience with space planning, office relocations, and workplace projects.
• Knowledge of HVAC, electrical, and building maintenance coordination.
• Experience with Coupa or other procurement/invoice management systesms
• Customer-focused mindset with a commitment to delivering an exceptional workplace experience.

Interview Process

• 2–3 rounds of virtual interviews