What are the responsibilities and job description for the Assistant Manager of Local Dispatch position at Mesilla Valley Transportation?
Join our family at MVT Warehousing! We're seeking a Local Dispatcher in El Paso, TX!
Job Summary:
The Assistant Manager of Local Dispatch supports the daily management of dispatch functions, ensuring efficient routing, scheduling, and communication between drivers, customers, and internal teams. This role is responsible for supervising dispatch staff, maintaining service levels, and driving operational efficiency while ensuring compliance with company policies and transportation regulations.
Schedule: Monday-Friday 7am-5pm with Rotating Weekend Support
Responsibilities:
STAGECOACH CARTAGE & DISTRIBUTION, LLC
Based in El Paso, TX and established in 1986, Stagecoach has always been passionate about the trucking and warehousing industry, providing excellent service and building long-term relationships with our customers. Our drivers and personnel have been pivotal in achieving such success. After 36 years of operating in the commercial zone between Mexico and the US, we are your #1 trucking and warehousing strategic partner.
Job Summary:
The Assistant Manager of Local Dispatch supports the daily management of dispatch functions, ensuring efficient routing, scheduling, and communication between drivers, customers, and internal teams. This role is responsible for supervising dispatch staff, maintaining service levels, and driving operational efficiency while ensuring compliance with company policies and transportation regulations.
Schedule: Monday-Friday 7am-5pm with Rotating Weekend Support
Responsibilities:
- Supervise, coach, and develop a team of dispatchers to ensure high performance and accountability
- Assist in training new dispatch staff
- Maintain strong relationships with key accounts
- Troubleshoot operational issues within new software platforms
- Ensure accurate data entry and reporting
- Support rollout and training of systems (TMS, ELD, routing tools)
- Monitor workload distribution and adjust staffing as needed to meet demand
- Ensure on-time pickups/deliveries and maximize equipment utilization
- Conduct performance evaluations and provide ongoing feedback
- Oversee daily dispatch activities including route planning, load assignments, and fleet schedule optimization
- Support dispatchers in high-volume or complex situations
- Ensure adherence to DOT regulations, company policies, and safety standards
- Assist in incident investigations and implement corrective actions as needed
- Maintain accurate dispatch records, logs, and system data
- High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
- 3–5 years of warehouse, distribution, or logistics experience.
- 1–3 years of supervisory or team lead experience.
- Experience in Mcleod
- Local Cartage & Intermodal experience
- Proficiency in Microsoft Excel and reporting tools.
- Ability to work in a fast-paced, high-pressure environment
- Strong communication and interpersonal skills
- Knowledge of transportation regulations and compliance requirements
STAGECOACH CARTAGE & DISTRIBUTION, LLC
Based in El Paso, TX and established in 1986, Stagecoach has always been passionate about the trucking and warehousing industry, providing excellent service and building long-term relationships with our customers. Our drivers and personnel have been pivotal in achieving such success. After 36 years of operating in the commercial zone between Mexico and the US, we are your #1 trucking and warehousing strategic partner.