Entry Level Customer Engagement Representative

** This position is fully on-site at our Richmond, VA office (no remote option). Local candidates are encouraged to apply. **

Merivance, Inc. is actively hiring an Entry Level Customer Engagement Representative to join our growing team. This is an exciting entry-level opportunity for motivated individuals who enjoy working with people, communicating effectively, and driving results in a fast-paced retail environment.

This position is entry-level, and no prior experience is required. We provide fully paid training and ongoing development. This position is ideal for individuals just starting their career who want hands-on experience in customer engagement, marketing, and sales within a supportive, team-driven environment.

We specialize in face-to-face marketing and retail promotions that connect customers with products and services that truly fit their needs. We are looking for someone to join our team, working with leading national brands to deliver engaging, in-person experiences that drive customer growth and brand loyalty.

Key Responsibilities:

• Engage with customers face-to-face in a retail environment and share current promotions
• Support in-store marketing campaigns and customer acquisition initiatives
• Build rapport with customers by understanding their needs and providing tailored solutions
• Clearly and professionally communicate promotional offers and product information
• Represent our clients with integrity while working toward individual and team sales goals
• Deliver excellent customer service and create positive brand experiences
• Track personal and team performance metrics

Qualifications:

• High school diploma or equivalent (required)
• No prior experience required (customer service, retail, sales, or hospitality experience is a plus)
• Strong communication and interpersonal skills
• Positive, team-oriented mindset with a willingness to learn
• Reliable transportation and punctuality
• Ability to thrive in a fast-paced, customer-facing environment

Perks and Benefits:

• Guaranteed base pay plus uncapped commissions and bonuses
• Paid, hands-on training and mentorship from experienced leaders
• Merit-based advancement opportunities with clear growth paths
• Supportive, team-oriented work culture
• Flexible scheduling based on campaign needs

If you're ready to grow your career with a team that values learning, ambition, and collaboration, apply today for immediate consideration!