What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Gig Richmond?
Our agency specializes in designing face-to-face strategies that help organizations expand their impact and strengthen community connections. We create meaningful experiences through event marketing campaigns, grassroots outreach programs, and missions that inspire change.Position Overview:We are seeking a Customer Service Representative (Entry Level) to join our dynamic team immediately. In this role, you will serve as the first point of contact between partner organizations and the community, helping to build awareness, foster relationships, and promote important causes. This position is ideal for individuals passionate about helping others, working with people, and launching a rewarding career in marketing, community engagement, or nonprofit development.Key Responsibilities:Represent partner organizations at community events, fundraisers, and outreach programs.Engage with community members to communicate key messages and increase awareness.Provide exceptional customer service and support during all in-person interactions.Assist in planning and executing local events and marketing initiatives.Maintain accurate records of community interactions and donor information.Collaborate with team members to meet outreach and engagement goals.Uphold the mission and values of both the agency and the partner organizations.Qualifications:Excellent communication and interpersonal skills.Friendly, outgoing, and professional demeanor.Strong organizational and time management abilities.Ability to work in a fast-paced, event-driven environment.Team-oriented with a proactive, positive attitude.No prior experience required—training will be provided.Must be 18 years or older.What We Offer:Hands-on training and professional development.Opportunities for career advancement into leadership and management roles.A collaborative, mission-driven team environment.Competitive hourly pay plus performance bonuses.Medical, dental, and vision benefits.401(k) retirement plan.Paid time off (PTO) for vacation, personal, and sick days.Travel opportunities for regional and national events.Join Our Mission:If you are passionate about community service and eager to start a career where you can make a real impact, we want to hear from you! Apply today to join a team that’s redefining how organizations connect with their communities.