What are the responsibilities and job description for the Entry-Level Customer Service Representative position at GEM?
We're looking for enthusiastic, motivated, and outgoing individuals to join our growing team as Entry-Level Customer Service Representatives!
As an event marketing firm, we help brands connect with customers through engaging, face-to-face experiences, promotional events, and interactive marketing campaigns. We're looking for individuals who are excited to learn, develop valuable professional skills, and grow with our team.
No previous experience is necessary — we provide hands-on training to help you get started!
What You'll Do
This opportunity may be a great fit for recent graduates, career starters, retail or hospitality professionals, and individuals looking to gain experience in customer service, marketing, and business development.
If you're outgoing, motivated, enjoy working with people, and are ready to learn something new, we'd love to hear from you!
Ready to Get Started?
Apply today to be considered for our Entry-Level Customer Service Representative position. We're excited to meet individuals who are eager to learn, contribute to a team, and grow professionally!
As an event marketing firm, we help brands connect with customers through engaging, face-to-face experiences, promotional events, and interactive marketing campaigns. We're looking for individuals who are excited to learn, develop valuable professional skills, and grow with our team.
No previous experience is necessary — we provide hands-on training to help you get started!
What You'll Do
- Interact with customers at promotional events, live activations, and marketing campaigns.
- Provide friendly, professional customer service and answer questions about products and services.
- Represent well-known brands and create positive customer experiences.
- Assist with event setup, promotional activities, and day-to-day campaign operations.
- Build communication, problem-solving, sales, and customer engagement skills.
- Collaborate with a supportive team to help deliver successful marketing campaigns.
- Strong communication and interpersonal skills.
- A positive attitude and willingness to learn.
- A team-oriented mindset with a professional approach.
- Comfort interacting with people in a face-to-face environment.
- Dependability, enthusiasm, and a strong work ethic.
- Previous customer service, retail, hospitality, or sales experience is a plus, but not required.
- Paid training — learn the fundamentals with hands-on guidance.
- Entry-level opportunity — start your career without needing previous industry experience.
- Career development — opportunities to build new skills and take on additional responsibilities.
- Team environment — work alongside motivated, supportive colleagues.
- Hands-on experience — develop transferable skills in customer service, communication, event marketing, and brand representation.
- Growth potential — demonstrate your abilities and explore opportunities for advancement.
This opportunity may be a great fit for recent graduates, career starters, retail or hospitality professionals, and individuals looking to gain experience in customer service, marketing, and business development.
If you're outgoing, motivated, enjoy working with people, and are ready to learn something new, we'd love to hear from you!
Ready to Get Started?
Apply today to be considered for our Entry-Level Customer Service Representative position. We're excited to meet individuals who are eager to learn, contribute to a team, and grow professionally!