What are the responsibilities and job description for the Entry Level Customer Service Representative position at Gig Richmond?
Are you ready to kickstart your career in customer service, community engagement, and event marketing? Our agency specializes in creating hands-on experiences that connect organizations with their communities. Through local events, interactive campaigns, and outreach initiatives, we help organizations raise awareness, foster relationships, and make a meaningful impact.We are seeking a Customer Service Representative (Entry Level) to join our energetic team. This position is ideal for individuals who are people-oriented, motivated, and eager to learn about marketing, nonprofit engagement, and event coordination.Key ResponsibilitiesServe as the first point of contact for partner organizations at community events and outreach programs.Engage with attendees to share key messages and promote awareness.Deliver friendly, professional customer service during in-person interactions.Assist with event setup, planning, and execution of marketing initiatives.Track and maintain accurate records of interactions, participants, and donor information.Collaborate with team members to meet outreach and engagement objectives.Represent and uphold the mission and values of the agency and its partners.QualificationsStrong communication and interpersonal skills.Approachable, friendly, and professional demeanor.Excellent organizational and time management skills.Comfortable working in fast-paced, event-driven environments.Team-oriented with a proactive, positive attitude.No experience required – comprehensive training provided.Must be 18 years or older.BenefitsPaid training and career development opportunities.Potential for advancement into leadership or management roles.Collaborative, mission-driven work environment.Competitive hourly pay plus performance bonuses.Full benefits package, including paid time off.Opportunities to travel for regional and national events.Why Join Us?This is your chance to launch a rewarding career in customer service and community engagement, gain hands-on experience, and make a real difference in the community. Apply today to join a passionate, high-impact team that’s transforming how organizations connect with people.
Salary : $34,000 - $48,000