What are the responsibilities and job description for the Epic Revenue Cycle Analyst position at Meritus Health?
Epic Revenue Cycle Systems Analyst
Full‑Time | On‑Site/Hybrid | Healthcare IT
About The Role
Under the direction of the Executive Director, the Epic Revenue Cycle Systems Analyst plays a key role in developing, optimizing, and supporting Epic and related revenue cycle applications. This position partners closely with clinical, business, and operational teams to translate organizational needs into effective, efficient EHR workflows.
You will design and configure system components, build workflows, support upgrades, troubleshoot issues, and ensure the stability of critical revenue cycle systems. This role requires strong analytical skills, a deep understanding of healthcare operations, and the ability to work independently while collaborating across departments.
What You’ll Do
Education
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
Full‑Time | On‑Site/Hybrid | Healthcare IT
About The Role
Under the direction of the Executive Director, the Epic Revenue Cycle Systems Analyst plays a key role in developing, optimizing, and supporting Epic and related revenue cycle applications. This position partners closely with clinical, business, and operational teams to translate organizational needs into effective, efficient EHR workflows.
You will design and configure system components, build workflows, support upgrades, troubleshoot issues, and ensure the stability of critical revenue cycle systems. This role requires strong analytical skills, a deep understanding of healthcare operations, and the ability to work independently while collaborating across departments.
What You’ll Do
- Develop, configure, implement, and support Epic Revenue Cycle applications (Resolute HB/PB, HIM, Grand Central, Cadence preferred).
- Translate operational and business requirements into optimized Epic workflows and system functionality.
- Analyze processes, identify gaps, and recommend solutions that improve efficiency, accuracy, and user experience.
- Create and maintain documentation, workflows, and system specifications.
- Participate in system testing, validation, upgrades, and go‑live support.
- Provide end‑user training and ongoing application support.
- Collaborate with clinical, business office, HIM, access services, and IT teams to ensure system alignment with organizational goals.
- Support 24/7 system availability through on‑call rotation as needed.
- Serve as a subject matter expert for Epic Revenue Cycle modules and related technologies.
Education
- Associate degree required; Bachelor’s degree in healthcare, business, IT, or related field preferred.
- Equivalent combination of education and experience considered.
- Minimum 5 years of progressive healthcare experience required.
- Experience in hospital or large medical center settings strongly preferred.
- Background in clinical, business, or systems analysis with multiple technology implementations.
- Working knowledge of hospital and/or physician billing, scheduling, access, HIM, and revenue cycle workflows.
- Hands‑on experience with Epic Resolute HB/PB, HIM, Grand Central, and/or Cadence highly desirable.
- Current Epic certifications preferred.
- Must obtain required Epic certifications within 30 days of completing Epic training.
- Strong understanding of healthcare operations, revenue cycle processes, and EHR workflows.
- Ability to analyze complex problems and design effective system solutions.
- Proficiency with system configuration, data structures, master files, and workflow design.
- Familiarity with HIPAA, TJC, HSCRC, and Meaningful Use requirements.
- Excellent communication skills—able to translate technical concepts for non‑technical users.
- Strong organizational skills with the ability to manage multiple priorities.
- Experience leading meetings, facilitating decisions, and supporting project plans.
- Self‑directed, detail‑oriented, and comfortable working independently.
- Opportunity to shape and optimize mission‑critical Epic systems
- Collaborative environment with strong cross‑departmental partnerships
- Professional growth through Epic certification and ongoing training
- Meaningful work that directly impacts patient care and operational excellence
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.